Japan Express 3409 Hillsborough Road, Durham, NC 27705

"Food is yummy, I used to eat here when I lived in Durham. Stopped back by to grab a quick bite. I don’t remember the sauces being in bags to go but other than that it’s still good."

"Walked in today, because I had not been in a very long time, to an awful smell. I saw that the restaurant was full so I assumed it was just me being hyper sensitive. Ordered my food to go, opened my food in the car and I still smelled that same smell. I checked the food and that wasn’t the issue so I started eating, but when I smelled the actual container the food came in, I realized the smell was coming from the packaging! It smelled like fish and chemicals together. Not only that, it smelled so bad that when I threw the container and bag away, my car reeked of it. I drove to the store for hand sanitizer because the smell had also got on to my skin. I was embarrassed to get out of the car for fear of smelling like whatever it was. When I got back in the car the smell was still there even though I had driven with my windows down. When I got home I had to spray my car with disinfectant and put a fragrance tree in the car. I hope the smell is gone by tomorrow. I also hope I do not have food poisoning. NEVER AGAIN!"

"The crossed eyed girl at the counter was rude and messed up my order and when I tried to tell her about instead of apologizing she started shifting the blame on me (the customer). I had shrimp in my order and it didn’t smell right so I didn’t eat it. $20 dollars for lunch and I paid for terrible service and mediocre food. I let my office aware of my service so none of us will be going there again! Keep up with your rude behavior and we’ll see how long your restaurant stays open?"

"We came in tonight ordered a huge takeout from the soba noodles to the rice to the chicken to the shrimp to the steak to the sushi to the dumplings to the chicken & shrimp tempura everything was outstanding thank y’all my heart the food is beaming from the flavors."

"Called in due to the current pandemic for pick-up for hibachi streak, chicken and shrimp, shrimp tempura, and fried beef dumplings. Employee was very quick and to the point on the phone and said 15-20 minute wait. A bit slow at the window to grab the food since the cashier is also answering the phone and taking orders. Stopped ringing me out to answer phone and work with someone bringing food up from the back whom did not have a face mask on. Kitchen staff did have a face mask on though. The 5 Fried dumplings were tasty and hot. The 3 shrimp tempura came with a deep-fried onion rings, zucchini spice, and piece of broccoli. The shrimp was exactly what you would expect though heavily breaded. As for the streak, shrimp, and chicken hibachi; - Chicken was a bit on the cool side, and very plain - Steak had a decent bit of fat and gristle on the pieces and the portion was a bit skimp - The shrimp... was shrimp, and was fine - A hefty serving of rice - The veggies were a bit meh in the entree as well. For the price I'm thinking I'll pass in the future."