Subway 59 Wilmington Highway, Harrells, NC 28444

"I enjoy going in for lunch. The food is great and they've really improved lately. Very clean very friendly."

"Food is always good but the service and the way they handle customers is just strange. Three people working one day and two of them were stocking while one employee does everything. Customers be damned. Always talking on the phone or just hanging out in the kitchen. Sometimes someone will just stand at the register and do nothing else to help the other person who is taking the order and then making the whole sandwich. ** Once again the service in this store is pitiful. Every employee is basically incompetent. I spend 100's of dollars per month in Subway but no more here. It's amazing the difference in the Wallace store 15 miles away and owned by the same company. They need the Wallace folks to train the Harrells folks for sure."

"The server talked on her phone using her ear buds while fixing the sandwich. When it was time to pay she didn't say how much just hels out her hand. When I asked how much she turned her whole screen around for me to see the total. No napkins, when asked for some napkins the server that fixed my sandwich was sitting on the counter in the kitchen area still talking on the phone. The server that was sitting in the booth talking on her phone making plans for New Years got the napkins. Finally when I got to the car and unwrapped the sub it was not closed and my vegetables were out of the bread and I had to put them back in. I will Never go back. I told my boyfriend and his response was "oh I could have told you about that I went there once the customer service is bad they don't care.""

"The bread is always fresh, service is amazing. I love this one!!!! So on July 10th I came to subway. Figured I would get great service again, DID NOT HAPPEN!!! The young lady was pulling bread on her phone ignoring me. The other young lady was helping a customer. As she finished helping the customer she took my order, as we were finishing up another customer came in that had a app order, she stopped helping me to help him, than Over charged me. So wish the manager was there. Very dissatisfied."