Papa Johns Pizza 3213 Eastway Drive, Charlotte, NC 28205

"I ordered an original Crest and and init ended up being A Thin crust got it back. I'd like to cruise you at the house call them about it. They were very impolite and very unprofessional about it. I brought the pizza back. They threw the pizzas that I brought back in the trash right away. And it was very rude not happy at all we buy their all the time very upset never had a problem their till now ."

"I needed a last minute order to feed 15 people within 30 minutes and the person on duty went above and beyond to accommodate the rush order just in time and the 5 pizzas were delicious! Outstanding service! Thank you Sir!"

"Using Doordash for delivery is not your best option. Pizza was cold when it got here and the driver actually asked if “we had any money for him”. We tipped 20% in the app when we ordered but that was apparently not enough for him. I’ve worked off tips for my entire life and never have I asked for one or more. Bad customer service for cold pizza."

"I was really disappointed with the pizza I ordered from Papa John's. The crust was dry and hard, and the sauce was watery and bland. The cheese was ok, I was expecting a much better pizza, especially considering the price. Delivery was on point tho! Shout out to tom!"

"The best part of this experience is my food was hot and fresh. Customer service is -5 points not even a one star. I’ve been assistant manager at a fast food restaurant and I definitely know it’s not easy but I never treated any customer as nasty is I got treated just ordering my food inside the store I mean I didn’t know if the employee was mad at the company or wanted to fight me for placing a order someone needs to have a conversation or some new training with employees here on how to treat customers when there coming into the store."