Popeyes Louisiana Kitchen 885 Russ Avenue, Waynesville, NC 28786

"Do not, I repeat... Do not go to Popeyes. My first and last time! Managers kids running around the lobby unsupervised, tables are nasty... Food dumped in the parking lot and it took over twenty five minutes for the classic number one combo that we both got. Four people working (employees) and just me and a friend for a late lunch. Did get two apple pies for waiting and it was because they forgot to drop the chicken in the fryer."

"Went there around 10:30 a.m. We were only customers. Guy at counter was very friendly. Girl in back had our food ready very quickly. Went into dining area & every single table was dirty. Floor had trash & chicken remnants on it. Bathroom was dirty. Glass in front door was dirty, as were the windows. Quite disappointing that manager doesn't care about cleanliness. Food was great - nice & hot. I guarantee that Chick-fil-A across the street cleans before they close at night."

"The ghost pepper wings were absolutely delicious, the fries were fresh, and the tea was good. It seems to be a pretty new store. The staff was friendly. My order wasn’t correct so I had to wait a bit for it to come but the employees were very kind and apologetic. The bathrooms were reasonably clean but not great. Overall, I would say it was a decent trip to a fast food restaurant. This is a good Popeyes location."

"One of the worst fast food restaurants I've ever experienced. First it was way to expensive for fast food then they got our order wrong and didn't even get half of our food and whenever I took it back to the cashier he argued with me and pretty much called me a lier we ordered rice and beans to go and never got it and the fries were cold and hard the biscuits were also. We want be eating there ever again"

"Not sure where to start. 45 minute wait = cold food. Picture of sandwich was supposed to be a classic bacon and cheese = no bacon or cheese. Picture of drink was supposed to be sweet ice tea = no sweet or ice. 2 out of the 3 people that were there were training. The 3rd person was an 18yr old shift or low level manager that couldn't have worked there long. So it was understandable that they struggled. My question for Popeyes is where was the store manager or the district manager? Why allow your super inexperienced crew to create a bad reputation for a newly opened restaurant without stepping up? This is the 3rd time I have visited this store and all 3 experiences have been bad. And there were new/different employees on each visit. I have to believe this store cannot keep employees because they are not trained properly nor do they have the support of a team. It is a managers job to fill in for crew along with ensuring staff is trained correctly. If the managers of the Popeyes in Waynesville, NC do not start helping this store out it, will not last long. To the lady at Popeyes that tried to take my order; you were very nice and the only reason the store got a second star for service."