Taco Bell

"My boyfriend and I tried this Taco Bell out, and needless to say we loved it! Our food came out hot and tasted fresh. We ordered a Mt. dew baja blast- it tasted weird and we told the worker, she went to check on the machine and see if it was almost out, she fixed it and let us try a little bit to see if that was better. I think that is great customer service and the food itself was 10/10."

"This was the worst customer service I have ever experienced. We waited at the first window like requested and there was a person who kept coming there and put orders in on the register but never acknowledged us. So we were then confused and went ahead and pulled to the next window. The persontook our money rudely and slammed the second drive thru window. The next person that brought our change and gave us our food was nicer and said next time pay at the first window. Don’t worry there won’t be a next time."

"Waited 40 minutes in line. Not a big deal. Was completely patient. Made a mobile order so it was easy for them. Guy told me to pull up to the first window and he opened it real quick and said they only had 3 people. Then closed the window. so I pulled up to the second window and got a very rude lady who said next time wait at the first window, handed me my food and closed the window. Couldn't even ask for taco sauce."

"I went here yesterday during the rod run, they weren't very busy, they normally are always busy but yesterday at around 8 PM they weren't. I ordered my food, the employees were very nice, but it took forever to get our food and I guess the cook must of not cared or been in a bad mood because he placed all the food on top of the Mexican pizza and it all stuck to the box. I made it back to my hotel when I realized what they had done. So I immediately called the store to complain, and they said I could come pick up a new one if I would like to. Yes they made it right, but they never apologized for the inconvenience. I actually had to send my son back up there walking because driving back there with all the traffic was a nightmare. I appreciate them making it right but it should of never been this bad to begin with. Just make sure you check your food before leaving so you don't have to go through the trouble of calling to complain and going back up there."

"Quote from my wife: "Honey is throwing away his food. This is a first!" I used to love Taco Bell but this one was the final straw for us. Chalupa was COLD and soft - oily as well. Not sure if it was microwaved? Beef Burito had no beef only beans. We asked for a lot of mild sauces and got 4. Specifically asked for recipt and didn't get one. I wanted to go inside for all of the above reasons but it was drive through only. I guess they decided they didn't want to deal with people on an early Tuesday night. Just ridiculous - especially as there are so ooo many other options around them. Never Again for us!"