Pronto Servicio 136 Somerset Street, North Plainfield, NJ 07060

"Don Juan super recommended"

"Over-the-counter shipments to Ecuador are fast"

"You have to be careful when they give you the money and count it because sometimes they get confused when you cash checks and they charge you $2.50 for every $100 you change."

"Worst Experience Ever!!!! I left a package to be sent to Ecuador and the package never got to its destination. The worst part is that no one contacted me in regards to the package being hold at Queens until my family members called after a month to notify me that they never got it. I called and my family memebers called pronto servicios in NJ/Ecuador locations and no one knew about the package unless we provide the receipt number. I called them back with the number and they told me I never registered at the Ecuadorian consulate and that is the reason why the package was not send. However, when I dropped the package and no one mentioned anything about any other paperwork. Also, they asked me all my info and no one contacted me in regards to this matter. Why do they ask all this info if they are not going to use it?...After I made like 10 calls to different people finally they said they were going to bring the package back to me. Last week I called to ask if the package was back, they said no. I called today and no one knows about my package. So now they said that I had to stop by with my receipt otherwise they won't send a fax to the location in Queens. Can you believe that? This has become a nightmare and waste of my time. Obviously the personnel working at the North Plainfield and Queens location are not doing their job."