Empire Tax Professionals

"Service so bad I turned down multiple FREE months. This company has cost me thousands due to their gross negligence, mistakes, inaccuracies, unexpected (and at times, unexplained) charges, unnecessary delays, empty promises, unanswered questions, unresponsive emails, and more. Don't make the mistake I did - avoid Empire at all costs. P.S. I highly encourage you to read the reviews on TrustPilot and the Better Business Bureau before considering Empire."

"AMANDALYN HAS BEEN SUCH A SAVIOR! We had a terrible first accountant and we were referred to her, she has helped us so much with refiling in the correct state and getting our paperwork in order."

"Been with them for 3/4 years. Rachel is very knowledgeable of her work. Evenmore, she has a team that supports their great work - Jeremy and Amandalyn. They are straight shooters and no phoney baloney. They listen to their clients which is key. And after speaking to them you feel settled. And a nice shout out to Kate, a very pleasant Georgian."

"This was a profoundly unsatisfactory experience with Empire Tax Professionals, a company that claims to be customer-oriented and a top tax service provider. Despite their marketing promises, my encounter with this firm was riddled with incompetence, delays, and an utter lack of professionalism. I strongly caution potential clients against entrusting their taxes to these individuals, as my personal encounter left me with exorbitant costs, unnecessary stress, and a significant loss of trust. To begin with, Empire Tax Professionals failed to deliver on the fundamental aspect of their service: timely tax filing. Despite submitting all required documents and paying their fee of $5000 upfront, my taxes were not submitted within the mandated deadline. This negligence resulted in penalties and fines that I, as a client, should not have had to endure. This level of irresponsibility is inexcusable for a company that boasts about their expertise and customer-centric approach. Moreover, the incompetence displayed by Empire Tax Professionals during the filing process was both disheartening and alarming. I entrusted them to diligently file my taxes, expecting a thorough and accurate assessment. Unfortunately, what I received fell far short of expectations. Their lack of attention to detail resulted in numerous errors on my tax return, which further compounded the complexity of resolving these issues and incurred additional costs. It is unfathomable that a company purporting to be a top tax service provider would demonstrate such an alarming lack of expertise and care. What distressed me the most about my experience with Empire Tax Professionals was the subsequent hassle and headache caused by their incompetence. As a client, I expected a seamless and stress-free tax filing process, but instead, I found myself immersed in a disorganized mess. I had to spend significant time and effort rectifying their mistakes, engaging in lengthy correspondence and discussions to ensure my taxes were corrected properly. This not only wasted valuable resources but also left me deeply frustrated and disillusioned. Given the magnitude of my disappointment with Empire Tax Professionals, I strongly advise others against using their services. Their failure to meet basic expectations, coupled with the financial losses and unnecessary stress I endured, is evidence of their incompetence and lack of commitment to their clients. It is regrettable that a company claiming to prioritize customer satisfaction falls so short of its promises. In conclusion, Empire Tax Professionals' self-proclaimed position as a top customer-oriented tax service is far from accurate. My personal experience with this firm was characterized by delayed tax filings, sloppy work, and the subsequent burden of rectifying their mistakes. Considering the significant financial loss and immense frustration I faced, I cannot recommend Empire Tax Professionals to anyone seeking a reliable and trustworthy tax service provider."