Ruth's Chris Steak House

"First time at THIS Ruth Chris. We normally go to Flemings, The Chophouse, or Molos in this area, but decided to change up. Not a good idea. First: we had reservations and arrived about 10 minutes early and were seated promptly, but it was at the end of the row almost in a corner, and by a full table of people (Black) celebrating birthdays. The hostess took us by several empty tables, but there were a couple of couples (Caucasian) near the front of the restaurant. I noticed a difference in them (being Caucasian) and us (being Black) Our waitress Natalik was very attentive and asked if we wanted to be reseated elsewhere, but I declined because I wanted to see if things were as they appeared to be, or if it was just a coincidence with the seating. The food was hot, freshly prepared, but flavor was off with the Strawberry lemonade, the lobster bisque, and the creamed spinach. They substituted and/or removed the items from the bill. We had to: pour our own water more than twice, clear the used plates by placing them on the neighboring tables, use the same utensils as the used ones didn't get replaced, and clean crumbs ourselves from the tablecloth. All of this was going on with a man who later was confirmed to be a manager; this man would occasionally walk through but never engaged with ANY of the diners. Despite my unsuccessful attempts to make eye contact. We wrapped our leftovers (we requested to do so), paid for the food, and asked to speak with the manager at the front. Another gentleman came to us who we had never seen. We really wanted to address the man who was making the rounds in the dining room, but this man was his superior so we shared our issues with him. He apologized and assured us that we were seated appropriately. I informed him that we observed another group (Caucasian) who arrived after us and were seated away from us and the birthday party, so that is in conflict. He seemed concerned about this incident, particularly of the manager not speaking with anyone. That is something that I'm not accustomed to at all, and could have been a more pleasant experience for us, and maybe the other diners."

"Great restaurant right beside the Hudson River. Great service with choice of drinks. Danny is fantastic guy. Parking is an issue & available for a fee. Use ParkMobile app to pay, enjoy the happy hour."

"Came here for a late lunch to celebrate getting through NYCC weekend. Staff was friendly, and accommodating. Our waiter had a sense of humor and was very knowledgeable on the history of the restaurant. For my entrée I got the 16oz Ribeye med rare Pittsburgh style. This is the first time I've tried a steak in this style. It was cooked exactly as asked. The steak was good, but I would probably not order this style again. For our sides we got the Mac & Cheese and Garlic Mashed Potatoes. The Mac & Cheese is cavatappi pasta with a white cheddar sauce, traditionally it also comes with lobster but we passed on this option. The white cheddar sauce was a bit more runny than I would have expected, and lacked flavor. The Garlic Mashed Potatoes are described on the menu as "Smooth and Creamy", but I would argue that they were not very creamy at all and could have used some butter. The garlic wasn't to overpowering, so overall the potatoes were enjoyable. Even though the food was enjoyable and I had a good experience, I would not personally say it was enough to justify the cost when compared to other offerings."

"We got a table by the window facing the Manhattan skyline! Lonny our server was very professional but not stiff and made us feel very comfortable. Everything was cooked to perfection and delicious especially the steaks! Ruth's Chris is the place when you want the perfect meal."