CVS

"Always find CVS in Northvale to have the best, most helpful staff throughout the store. And front checkout. A pleasure to shop there."

"Suffering with a chronic sinus infection I was debating which urgent care facility I wanted to go to earlier today. Having googled urgent care locations near me, I came across the minute clinic in the CVS not far from my house. I pre registered on the iPhone and chose a time for the appointment. Turning up twenty-minutes before, i completed the in-store arrival and was seen by the doctor immediately. Following my consultation I walked from his office to the pharmacy and noticed they were closing in ten-minutes. The lady pharmacist was so nice, polite, beaming smile and went out of her way to help fill my prescriptions. Most would have told me to come back in the morning as they were about to close. I have visited multiple CVS locations over the years, never have I experienced the level of service I received here today. Both Doctor and pharmacist truly care and demonstrated that patient-first…… I am now going to make this location my-go-to from here on. The minute clinic takes all the normal aggravation away……..no more waiting in line or dealing with people who really don’t care about you and your health."

"The pharmacy staff is very hard working, maybe if corporate paid technicians and pharmacists a living wage they wouldn't be so understaffed and overworked. It's a shame this multi million dollar company can't afford to pay their employees a livable wage and try to make up for it with forced "lunch breaks" that they work through anyway. I love my pharmacy staff, I hate how awful this company treats their employees."

"I just spent 52 minutes on hold waiting to speak to the pharmacy. An employee came on after 30 minutes to tell me to hold on. How long am I supposed to hold on? I finally got so annoyed that I hung up. What a joke! The drive thru hasn't been open in weeks. The line inside takes forever! They have 1 person behind the register when there's many people waiting on line. Getting prescriptions refilled there is very frustrating! I think it's time to change pharmacies."

"I believe the manger at the CVS in Northvale NJ needs to be reviewed by her management. She harassed (3)-15 year-old girls for doing nothing but giggling and using their PUBLIC restroom while they were shopping. The “manager” was rude, demeaning and definitely not what a CVS exec would want to see. I am a long time CVS customer and my daughter was shopping and has digestive issues and this so-called Manager felt that she has harass these young girls because they were giggling and happy. We are not stopping with this review or an CVS survey, we are taking this to the top, to be addressed by executives at CVS and we are seeking customer service from CVS."