CVS

"THE PHARMACY WOULD RATHER CALL THE POLICE TO ESCORT A CUSTOMER OUT THAN HELP THEM AT 1:31 AFTER I WAITED ON LINE FOR ALMOST 10 MINUTES. CVS is a corporate entity that cares nothing about local communities. I had difficulty getting a script filled so ultimately it was sent to Chester CVS after a bit of a runaround. I waited on line and no one ever came to cut the line in front or behind me. They just closed the register for everyone waiting online. Other customers were also screaming in the store. The pharmacist would actually rather call the police than help the last remaining people 1 minute past 1:30. The pharmacist on Sunday December 31 said that he was instructed by the corporate offices to run his pharmacy in that fashion. Walgreens here I come!!!!"

"I chose this pharmacy because they have a drive thru. Unfortunately, every single time I go to use this drive thru it’s closed. I have an infant and it’s a whole hassle to get in and out of stores. Always a huge line once inside. A doctor can call in a prescription and I can go to pick up days later and it’s not filled - with an average wait time of 1 hour. Absurd. They seem to be understaffed. I know the staff in there works hard and does the best they can, so this needs to be a corporate initiative to get them some help. If you can’t keep staff, then maybe raise salaries? Improve benefits? I’m considering taking my business elsewhere entirely."

"I have been to the cvs numerous of times due to reoccurring medication sent here. The staff in the PHARMACY department ONLY are the absolute worse! Every single time I go here to pick up medicine they are very rude! This has to be the worse pharmacy I’ve ever been to, the person at the drive thu window (lady)is 10 times worse. It’s sad because people really need there medicine. If you don’t like your job you should choose another profession."

"The associate and staff in this location are amazing.They are profesional, friendly,courteous and caring. The store is clean, organize and has the best decoration in town. You can feel that the leadership team cares and takes pride in what they do."

"I realize they are understaffed and overworked but no reason to be flat out rude to customers. Going on day 3 without my meds that are on “automatic refill”. Called yesterday they said 2 hours. Went to pick up today and was told “at least a few hours. I said that I got the same response yesterday. The pharmacists reply “ I didn’t answer the phone yesterday “. Time to move my Rx’s somewhere else."