MaidPro Cranford 335 Centennial Avenue, Cranford, NJ 07016

"TLDR: I do not recommend them. It turns out there were many exclusions that were not mentioned when we were told we’d get a “top-down cleaning”, and many items that are on their checklist were not even completed. If they do poorly, do not expect a fair refund. I am writing this review never thinking I would need to write a review like this for a company. My fiancée and I hired Maid Pro to clean our 2-bedroom condo before we moved in officially. We made sure it was completely empty (except for a few dishes and one closet) to make it easy for it to be completely cleaned. We were excited to see our first home clean to only be greatly surprised by the lack of cleaning there was. To list them off: 1. The upstairs walls were still completely covered in dust. They mentioned they don't clean walls but then proceeded to say they do dust. However, they clearly don’t since it still had visibly thick dust in the bedrooms. 2. The low hanging chandelier had a thick layer of dust on top of it. They said that is excluded from cleaning. Had we known this was excluded, we would not have gotten the cleaning. 3. All shelves in the bedroom still have a thick layer of dust. We couldn't even use them for storage from moving in which is why we hired them in the first place. 4. They said they cleaned the trim both upstairs and downstairs but when I rubbed my fingers along the top, it still came up with dust. 5. They said they cleaned the shelves in our kitchen but the higher up ones were still dirty. They said that their cleaners couldn't reach these shelves but I was able to by getting on counter and I am not tall. Had we known that slightly unreachable shelves were not to be cleaned, we would have not gone with their service. 6. There was still grease over the stop top. The person on the phone said they tried to get it but couldn't get it all off. They are supposed to be professional cleaners. How do you not get this off? Plus, I found this out by rubbing a paper towel over it and it coming up wet (so not that hard). 7. The refrigerator had a dirty napkin left in it even though we paid extra for in-appliance cleaning. 8. There was still dirt in the drawer of oven though we paid for that. The list can go on with what was left unclean. All of this was not done yet somehow they said it took two people 2.5 hours totaling 5 hours of cleaning. I hope anyone reading this post can do the mental math on how that does not make logical sense. I will give them credit that they did offer a total of $100 back and a re-clean. We took the $100 since it is something but not enough for the frustration we experienced of moving into our first home. For those out there looking for a cleaning service in this area, I cannot recommend this company. They ruined one of the best parts of first house buying which was having it move-in ready for us to make this place our home."

"Exceptional service, I am using Maid Pro for the second time, and both representatives named Jazznell Furman Julisa Vazquez were amazing. These two individuals went above and beyond by taking care of my home as though it was their own. I highly recommend this company to anyone who needs some kind of service. On time, they made sure to take care of every detail and no issues."

"I used Maid Pro this past week. I was very happy with the results. Marta did an exceptional job and I am excited to have her return every time."

"Rosangela at maid pro is awesome!!!!! It took a lot of convincing to get my husband to agree to have someone clean and after he saw Rosangela’s work it was a no brainer! She is thorough and puts her own little touches here and there!! She does a fantastic job!! Maid pros prices are also very very reasonable! We are highly pleased with this company!"

"MaidPro is the absolute best cleaning service I have ever had. I have lived in several major cities over and in Bergen county for awhile, trying out different services. MaidPro is the best priced and most professional. In them, I have found a home! Thanks MaidPro! I have had my 3rd cleaning with Maid Pro and they need disappoint. There was 1 worker here yesterday and she did such an excellent job. They are an extremely professional company with great workers. I've had my 4th cleaning. Anya was great, thorough and professional. Everyone sent by MaidPro has been very good."