Jewelry By Marcus

"I buy my wife a pair of hoop diamond earrings that have a price if $3,000 but they give me what I learn is a phony 50%off. My wife did not like the earrings so I go back to exchange them since no refunds which I understand I guess. I ask to see a bracelet instead that has a price of $2,700 . $300 less than original price of the earrings. I figure ok then I'm gonna get a 50% off like the high pressure sale I originally got. Nope instead they want another $500 on top of the exchange even though this item was cheaper that the earrings. Oh the story was the bracelet was harder to make and blah blah blah. The point is earrings $3,000 original. Paid $1,500 Bracelet list $2,700. Why not give me the 50% off like he did the earrings? He was still ahead $300 if he took the 50% Just a complete jerk. I wish I had read the reviews before shopping their. Lesson learned and never again will I shop before looking at reveiws. You've been warned."

"I was sold a diamond at this place which was not graded properly and therefore falsely represented. The diamond also had a chip in it which was not visible to the untrained eye. The chip destroyed the value of the diamond. This was verified by at least five other jewelers who said that they would never think of selling a diamond like that in their store. Marcus on the other hand had no problem selling this damage diamond. Avoid this place like the plague. If there was a zero star rating I would’ve chosen that. They are located at the Wayne jewelry exchange in New Jersey near the Willowbrook Mall"

"I recently used these jewelers to create a one of a kind ring after other jewelers told me my vision was not possible. They (father and son) were super friendly and stopped what they were doing to greet me every time I entered the store. They drew out my plan, used my diamonds and raw morganite and created a masterpiece like no other! After drawing up the first plan I asked them to add another detail for me and they did it with NO PROBLEM. After the molding was made I went to the store to approve it and in less than ten days my beautiful masterpiece was finished. I will be using them again to customize more pieces!"

"Came in to get a watch battery replaced. My normal go-to location was closed so I just searched for a nearby spot. It was my first time at Jewelry by Marcus and they were great! Very nice and promt. Replaced the watch battery within 5 minutes and only charged $5. I will be back for future watch battery replacements."

"I recently purchased an engagement ring from Jewelry My Marcus and I have to say I was thoroughly impressed. I told Gabriyel what my vision of the ring would look like and within moments he sent me options that were spot on target. In less than one week, he was able to build our engagement ring with our specific gemstones and diamonds, size the ring, and have it shipped and at our door. His professionalism and communication were second to none! I can't say enough great things about my experience and I will be doing all of my future business with Jewelry By Marcus."