Quest Diagnostics

"I feel as though it’s medical discrimination going on at this location. I had an 9:10 am appointment this morning and was refused to be treated. Today wasn’t the first time. My insurance is great and I was there on time. I also was in the computer."

"Made we wait an insanely long amount of time because “the internet wasn’t working properly”. Super unprofessional that they have the cheapest possible trash internet. smh"

"The person working there today (9/22/23 - Galloway )was extremely rude to my daughter. She lives in stockton & I live far away. I scheduled her appt & had faxed over ALL the paperwork needed. I work for a dr's office & completely knew what they needed. Lab rx, demographics, insurance card were all faxed plus that was mostly put while I was setting the appt up as well. She rudely told my daughter that she had to bring paperwork. My daughter stated that it was all faxed over numerous times in advance. She rudely stated to my dughter "why I was acting like the doctor" for merely faxing over everything. Like really ? Anyway, she was having trouble printing what i faxed for some reason & my daughter couldn't wait until 8:30 as she had to go to class. WHAT WAS THE POINT OF FAXING EVERYTHING IN ADVANCE IF THE WORKER THERE WOULD NOT CHECK. She also asked my daughter the Dr's name and my daughter responded to her (Dr Sia) & she continued to ask for the 1st name & my daughter did not know that and the lady responded WHY do you not know her first name ??? Unbelievable when my daughter stated to her the Dr's Last Name already. I will call corporate & definitely complain about that employee. VERY RUDE AND INCOMPETENT. It was not my daughter's first time to Quest but that middle aged rude employee (as how my daughter described her) shouldn't be working in Healthcare/ Customer service. My daughter doesn't have a car & just requested a ride from a friend that morning since i live an hour way and could not take her myself but the trip turned out to be a complete waste of time. By the way, we went to the Linden lab the following morning & it was like night & day. The lady at Quest (Linden NJ) was so nice, accommodating, friendly, professional & efficient. Definitely the opposite at that Galloway Lab place."

"The ladies were super nice. Diane was fantastic! I didn't feel a thing! No bruising either."

"The guy that works there is amazing. Friendly, fast, comforting, and obviously likes his job. I sent a friend and she had a woman and said she was good and also friendly. I work in a salon/spa and I tell all my clients to come here."