Avenue Furniture

"I had the best experience with Salermo Furniture! The store was exceptionally clean,organized and had so many items to choose from I didn't even know where to start first. I was greeted immediately but also wasn't pushed or felt uncomfortable like I normally do in typical retail stores. They were very helpful and listened to my needs to find everything I needed. No matter what your style is they have it! I found beautiful furniture for my new home and I couldn't be happier! I will always recommend this store to anyone even for the simple things. They are the best and the prices are fantastic!"

"I do not recommend this store, the most frustrating experience I have ever had. To beginning with, I bought my bed, 2 nightstands and the mattress, on Black Friday because supposedly they had discounts, and according to them they applied a discount but in reality they had the same price because I went to the stores months before and it was the same price, I bought it anyway. Then when I was going to pay, I was going to do it with my credit card, which they offered me to pay through zelle and save me taxes, it is obvious that when transferring a large amount to a new account it usually takes 3 business days, the next day They were calling me to tell me that they were going to cancel the order because the money was not reflected and I asked them to please not cancel the order, to wait the 3 days either way the delivery was supposed to be done 2 weeks later, So they had nothing to lose. After all that, they brought me the delivery and they gave me the wrong mattress, I spent 3 days feeling uncomfortable and I went to the store to let them know the situation, the assistant who works there told me to call the next day and I did that , then she told me that she was calling me to see what could be done and 2 days passed without calling, which I decided to go personally to the store and they immediately gave me a solution to exchange the mattress. I had to pay a delivery fee for the "new" mattress, which I did not think was fair since they made the mistake of bringing the wrong mattress. They told me that they would deliver it on Saturday (it was 3 days after the claim) I called on Saturday Because they had not called me and they told me that on Monday, because they had delays, on Monday I called and they told me that on Tuesday, that Tuesday I called again at 11am and the secretary answered me and I said "are you going to bring me the mattress today or not?" very disrespectful she laughed and she told me to wait and then she told me that they would take it from 4-7pm. When the mattress arrives, I checked it to see if it was the right one and yes it was, but I realize that they brought me a used mattress, there were yellow stains on the edges, I'm sure it was the same one they had as an example in the store, I showed them to the guys who left the mattress and I let them know and they told me that I could call to make a claim. But after so much frustration I prefer to leave it like this, but ultimately I do not recommend this store to anyone. They lack better customer service, respect and professional ethics."

"Delivery time it was a hassle, but the seller representative in Rutherford NJ Rebecca Velez, was very reliable and professional. She helped us to get my sofa set in an acceptable time frame. Thanks Rebecca for the great customer Service. PLEASE NOTICE This review was meant to be for Ashley Furniture Store in Rutherford NJ."

"I had a wonderful experience purchasing furniture at Ashley Furniture Industries. The salesmen and saleswomen are professional, patient, and reliable. The prices are reasonable. I drove over a half hour to purchase furniture from this store because I was looking to support a small business with nice furniture at a fair rate. This store delivered all of that and more!"