The UPS Store

"This is by far the best UPS store I have ever been to. We are always greeted with a smile and severed very quickly. The owners are very kind, helpful, and courteous! They truly go above and beyond for their customers."

"Excellent customer service! I refuse to go to any other UPs store. The employees are always friendly, courteous, and willing to take the time to help me when it’s needed. Convenient location, right in the strip mall. Always parking available. Nothing but good things and if I could give them 10 stars, I would!"

"I love this place! They work quickly, efficiently and are very friendly. They care about their customers and take their work very seriously. There are never any lines and they always go above and beyond to help. UPS is lucky to have this family owned shop and so is my town!"

"One of my favorite UPS stores. Conveniently located a few minutes away from me. Every time I stop by, the staff is always helpful and friendly. Thank you so much for your excellent service."

"UPDATE: My review STANDS, especially since the owner decided to issue a rebuttal. I give you full permission to publish your so called recording so others can hear how you treat your customers. Either your offending employee lied to you, or you simply don’t have the facts straight. I was on the phone the whole time, and your employee was rude, period. And by your response, this is obviously the culture you foster there. Buyer Beware! After sitting at the library for more than half an hour trying to print a shipping label, I sent my dad to the UPS store on Roosevelt Ave so they could help him. He walked in a 5pm. I live out of state so I could only troubleshoot by phone. Surely the nice people at UPS would help (I thought). Not only was the lady unhelpful, she was extremely rude and disrespectful towards my dad as I listened to the interaction while I was on the phone. I tried to call ahead several times but no one would answer the phone. The app was malfunctioning and we were having all kinds of issues but I managed to use the online tool to send a label to the email address at the store and I also sent another email asking to please help my dad. She tried to charge him twice for the same label. When he misunderstood and asked why he had to pay twice for the same label, she belittled him when he tried to give it back. When he asked her again why he was being charged, she said “just pay for the label and what I heard sounded like “and go”. I was so upset that my dad was spoken to like that. That woman needs training in customer service and basic human kindness. However bad your day was, my dad didn’t deserve that and I mentioned that the experience would be reflected in my review on speaker. Shame on you. We will make it a point to NEVER come to this unwelcoming place again."