Mavis Discount Tire

"I wish I had time to post a review earlier. I brought my Tesla Model 3 here back in February for a tire rotation. I left the car there and left to go to work. I instructed the staff to lock the key in the car outside once service was done so I could pick up the car when I got put of work which was after their closing time. When I got there I could see a foot long scratch on my driver's side rear door that was not there before. I immediately took a picture, since the tire shop was closed I went back the next morning and spoke to Joe the assistant manager and showed him what happened. Joe said he would speak with the manager who had access to the cameras in the shop and get back to me. A few days had gone by and I heard nothing. I called up and spoke to Joe who apologized for not getting around to telling the manager because his birthday has just passed but he would get back to me. This game of chasing them went on for a month. By the time I got ahold of the manager he said the cameras only record the past 2 days but would see what they could do and asked me to text him a picture. I did so and he ghosted me and never answered. I can't take my vehicles to a shop who can't take responsibility what happens while in their possession."

"They changed my oil and never screwed back on the protective plastic on the undercarriage so it came loose on the highway and was scraping along the pavement nearly causing an accident. Disgusting service would highly recommend staying away from them even for tires."

"Had a great experience at Mavis. They saw me in less than 30 minutes. I had a puncture that was plugged. They even put air in my tires. Definitely the best Mavis store out here!"

"Woke up to a flat tire and brought my car into the shop this morning not knowing what to expect. I was incredibly fascinated on how fast the team at Mavis got a new tire on for me and got me back on the road. I highly recommend them for their fast and reliable work."

"I recently visited Mavis in Little Falls, NJ, and I must say that my experience there was nothing short of exceptional. From the moment I walked in, I was greeted by a friendly and attentive staff who made me feel valued as a customer. Manager Joe deserves special recognition for his excellent management skills and dedication to customer satisfaction. He went above and beyond to ensure that my needs were met and that I had a positive experience throughout my visit. Joe's professionalism and expertise were evident in the way he handled all aspects of my tire and mechanic services. The entire staff at Mavis in Little Falls, NJ, is truly wonderful. They were knowledgeable, skilled, and efficient in their work. They took the time to explain the repairs and maintenance required for my vehicle in a clear and understandable manner. Their attention to detail and commitment to delivering high-quality service were evident in every interaction. Moreover, I was impressed by the cleanliness and organization of the shop. It was evident that Mavis takes great pride in maintaining a clean and welcoming environment for their customers. The well-kept facilities and state-of-the-art equipment further added to my confidence in their ability to provide reliable tire and mechanic services. Mavis in Little Falls, NJ, has become my go-to tire and mechanic shop. Their expertise and attention to customer satisfaction have earned my trust. I can always rely on them to deliver exceptional service and reliable repairs, ensuring the safety and performance of my vehicle. If you're looking for a tire and mechanic shop that excels in all aspects, look no further than Mavis in Little Falls, NJ. Manager Joe and his wonderful staff will take care of all your automotive needs with professionalism, expertise, and a smile. Highly recommended!"