Familys Cafe 2378 Jerome Avenue, The Bronx, NY 10468

"Convinient location but they need to work on the customer service. You come in.. no one says good morning or greets you even when you go to sit down on the table. No waitress just ignores you and the guy at the register who I assume is the manager is always rude. Not a pleasant place come to. The food is ok and the place is convenient. That is all. Not a place where I would go out of my way to go have dinner with friends or family"

"Their food is not consistent. I have ordered Gorditas before. Today. I ordered 2 chicken gorditas and they basically sent me an American taco minus tomato in a gordita. I have always had gorditas with black beans and avocado at Diamanté Poblano where I usually order from, they have their gorditas with black beans and 3 slices of avocado. I should have ordered from them but my boyfriend wanted an item on their menu. I looked online for the Gorditas recipe and it does include beans. I guess Diamanté Poblano goes that extra mile for their customers. Family cafe does the minimum for their customers. It was such an unappealing meal. I called and no remedy was offered despite my friendliness and dissatisfaction. I will not order from Family Cafe again."

"Best Mexican food around the area! I highly recommend this place! Great service, great tasting food at a great price, though one should never put a price on food!"

"Food is very good. When ever I'm around and hungry this is my togo spot they have both Mexican and American menus. Service is excellent, just be mindful it does get busy so their might be a wait time overall I reccomend this place to anyone who's around."

"Amazing food. ANYTHING with their guacamole is good. Keep the tissues in handy, because food is piled/stuff with mouthwatering toppings of whatever you order; you can't go wrong with that."