9 W Motor Werks

"Donovan's expertise and dedication to his craft were evident as he diligently assessed and addressed the issues with my vehicle. His attention to detail and commitment to delivering top-notch results truly set him apart. Not only did he effectively diagnose the problem, but he also took the time to explain the necessary repairs and provided valuable insights into optimizing the vehicle's performance. The service at 9W Motor Werks is seamless and efficient, and I was thoroughly impressed by the level of care and precision that Donovan and his team exhibited. Their commitment to customer satisfaction was evident at every stage of the process, making the entire experience truly remarkable. I wholeheartedly recommend Donovan and 9W Motor Werks to anyone seeking automotive expertise and unparalleled service. Their professionalism, technical prowess, and genuine passion for cars make them a standout in the industry. I am grateful for their outstanding work and look forward to entrusting them with my automotive needs in the future. Thank you for 20+ years of exceptional service!"

"He kept our car for 9 months! We finally had to get a New Windsor police to get our car back. He claimed the car had break system problem which he said will cost about $5000. Took it to other service center and they said all was fine and car's been running with no problems for 10 months now! He refused to release my car and yelled and screamed and refused to give the car back and he said don't bother until he calls. .When police arrived, he immediately released the car, he did not touch the car for 9 months!! He drove this car around for his personal use! I was not going to bother writing any review but I am writing to warn other people about this place. Please be careful."

"Glad I found this shop! Very thorough, nice people, honest pricing and I appreciated the time taken to explain everything. I won't be using anyone else for as long as I am driving a BMW!"

"Donovan runs a professional, fair, and honest business at 9W Motorwerks. I am a military service member and own a VW. Although Donovan works heavily with BMW, he was courteous and assisted me when my European car's water pump and cooling system failed. He saved me HUNDREDS of dollars compared to the dealership or another mechanic. I will continue to trust him with all my future automotive repairs. 5-STAR BUSINESS with HONEST REPAIRS!!!"

"Donovan is knowledgable and complete. He has serviced my 2006 BMW for over 10 years. He provides complete service and has been a key to keeping my car operating well. His pricing is fair and very competitive with Independent service centers. Given his extensive knowledge, resources and customer service its a pleasure doing business with him. I recommend him consistenly."