NY Center for Aesthetic and Laser Dentistry- Invisalign and Sleep Apnea Dentist

"I was completely shocked to have been treated with the kind of disrespect and indifference as I was in my last visit to Dr. David Poiman’s office. His hygienist JAMES did NOT rinse my teeth or mouth or ask me to spit at all DURING AND AFTER this “cleaning” where he allegedly applied MEDICINE. The usual post procedure polishing was done with no mouthwash or rinse. It was really abusive. The following day I felt pains in my lower leg and went to the ER where they gave me another round of oral antibiotics for a BACTERIAL INFECTION. I called the doctor and he seemed to mock my complaint, pretending he was unaware of his hygienist’s lack of ATTENTION to his work (the doctor himself remarked it was incomplete) and his hygienists behavior towards me, which was also very rude and oddly, invasively personal. It was not the first complaint I had about this person, and I had asked the office manager to switch my hygienist more than once. My sense is that they wanted a confrontation for some reason unknown to me. Ultimately, Doctor Poiman is responsible for his staff’s professional bearing, and during the call to the doctor himself, exhibited a total lack of concern for this event in his office,showed no empathy, claiming he couldn’t hear what was transpiring in the chair right next door. Strange, considering that I had discovered this dentist long ago and when I got married and had a son, I brought them here too. They will probably continue going, but as for me I will go elsewhere. I was charged nearly $500 in incidentals I don’t believe I received, and now an infection and an emergency room visit. I have no idea what happened to this doctor, his hygienist and this practice overall but they are not the people I discovered nearly a decade ago. This matter isn’t over by a long shot."

"I've been coming to Dr.Poimon for the past few years now and him and his team are the best in NY! Pain-free and extremely friendly. They communicate properly and clearly. See you soon and thank you for everything, Dr.Poimon!"

"Fantastic work - pain-free and well done. The one suggestion I would make is to more clearly communicate what is being done, why, etc. Other than that - really one of the best dental experiences I have ever had. The staff is amazing and Dr. Poiman is knowledgable, friendly, and skilled."

"I’ve been seeing Dr. Poiman for 10+ years for my general dentistry. After YEARS of bad /painful dental work combined with dentists who were unclear about fees and payments I came to Dr. Poiman with fear and mistrust. Dr. Poiman and his entire staff are OUTSTANDING, they listened to me, understood my past issues and turned my dental health around. Dr. Poiman is professional and kind as well as extremely talented and knowledgeable regarding advancements in modern dentistry. His hygienists are calming and gentle, especially Katya. His receptionists are very efficient with scheduling, I have never waited more than 3 min., and transparent with charges covered by insurance or out of pocket. In addition to general dental care, I recently opted to have my teeth straightened at the practice. As a 50 -something this was my 2nd time around, the first time was in the 80’s. Dr. Poiman and Tanya were excellent guiding me through the SureSmile process, answering all my questions, immediately fixing any issues and delivering me a superstar smile. I highly recommend NY Center for Aesthetic and Laser Dentistry for anyone looking for excellent dental care in a supportive environment."

"Dr Poiman has been my dentist for over 10 years now. He and his team are amazing! Not only do they do a great job (and I’ve had it all - from cleaning, to cavities, to front tooth crowns) they are also a pleasure to be around: genuine, kind, personable humans. Thank you!!"