Glenn's Service 200 Terrill Road, Plainfield, NJ 07062

"They are very knowledgeable and easy to work with. Never had a problem with my car when I got it back from them. I have been going to them for car maintenance and service for two and a half years."

"Avoid if possible. Made an appointment for a routine insurance inspection by phone. Arrived and found no record of my appointment and bizarre hostility from the staff. Come here for incompetent administration, rudeness, and refusal to acknowledge a mistake; go elsewhere for professionalism and convenience."

"Avoid Avoid Avoid. Following the purchase of a used car, I needed an inspection. Per Glenn's website, appointments were required. I specifically choose the location over another since they required appointments. This wasn't a full inspection, just one for insurance. As I learned from another location (we'll get to that) a five minute process. Upon arrival, the location looked a bit sketchy. An abundance cars in varying states of disrepair. The office was small, had broken windows, messy, and had car batteries on the floor. I start checking in for my scheduled appointment and the woman behind the counter let me know the person who does the inspections had stepped away, but we could do the paperwork in the meantime. Sounds good to me. Before she even handed me the clipboard, someone with "Joe" on their name patch came in talking to someone else, glanced at the clipboard and paper in her hand and said (without acknowledging me) "I definitely can't get to that any time soon." I mentioned I had an appointment and needed to get my son from daycare afterwards. He suggested I get my son, come back, and wait. I asked where we could wait since the office was clearly unsafe. He said we could wait in the car to which I replied that would be difficult with a two year old. He then said we would need to reschedule and walked out. Throughout this conversation he maintained a very threatening tone to the point I felt uncomfortable. I simply left and called another shop. Stopping in without an appointment; The other shop was nice, clean and staffed by professionals. I was in, out, and on my way in under ten minutes. This was what I expected from Glenn's. Not the hostile, chop-shop atmosphere. Do yourself a favor and avoid this place."

"The owner is really nice and kind. I have to take the car there for inspection. It is not even 30 minutes to wait for the whole process. The shop locates near the intersection, which is really easy to reach!"