Cameo Baby

"I ordered a communion dress late March because the dress I preserved had a stain that couldn't be removed so had to shop for another dress. I ordered a dress and confirm I've bought dresses designed by Joan Calabrese and confirms dress I want is in stock and will take up to 10-12 days to receive. I'm counting down and dress is now past 12 days. I call and turns out they have no record of my purchase but my account shows purchase was deducted after I spoke to the buyer. I send copy of my receipt. I'm nervous now cause my daughter's communion is first wk of May. So I take the dress with the stain to several cleaners in hope they can remove stain and find one. I finally receive the new dress and tell them I no longer need it since I didn't hear back from and in the interim searched for a cleaners to remove stain and found one. I sent the dress back priority mail and email the buyer with tracking # and tell her dress is on its a way. Website says it takes 7 days to obtain refund. I emailed asking for status of refund and crickets. I follow-up again and crickets. Finally I get a notification from my bank that I have a credit from Cameo Baby. The dress was 238.00 free shipping but was charged 262.00. I email and ask what the extra charge is for? It can't possibly be for shipping new dress when they had no record of purchase and find it and ship asap. I shouldn't be liable for that not my fault they dont keep track of purchases. Still waiting to hear back about the extra $24. Overall a terrible experience. I've bought dresses from Pink Princess in LA. Dress arrives in less than a week and returns were easy and refunds were obtained with no issue. If in the future I need a special occasion dress I will shop from Pink Princess due to excellent customer service."

"We purchased a communion dress and we just received it today. It is just amazing and the owner worked with us via phone - and helped make sure the dress fit and would be in on time for our Communion. I just cannot Thank them enough for all the time they spent helping us! We will be ordering our younger daughters dress next year for sure;"

"I ordered communion dress online (showed to be in stock) and received email from Ronna stating it's out of stock and dress runs rather large. She asked to call her to get correct measurements. I called and measured my daughter, a looks like the dresses are more than 2 sizes larger. She also mentioned that the dress has been out of stock over a month. Asked if I was interested in another dress, that was also out of stock. She recommended two other dresses but they were out of my price range. I told her I would need to think about it. The next day I emailed her to go ahead and refund the money for the dress. I wanted to look locally instead. It's been a week now, I haven't heard from her and have not received a refund. Do not waste your money. I'm sure they leave dresses showing "in stock" when they actually are not so you stuck trying to find something else you don't want to buy from the shop."

"Loev the dress, Ronna is super friendly and customer oriented. She listened to us and knew exactly what we nedded. The dress arrived on time and perfectly packaged I highly recommend this store."

"I bought a flower girl dress for my upcoming wedding and I am totally pleased with my purchase. The overall experience working with the company was the best. My customer service rep Ronna was so helpful and was always very timely in getting back to me with all my questions and concerns. I would highly recommend Cameo Baby to anyone!!!"