Phoenix Autoworks LLC

"This is an excellent car repair shop. Ed is very courteous and charged a fair price. They can fix any car. I bring my BMW here and I see all sorts of car being serviced. I would definitely recommend this place to anyone seeking repair or just a service."

"I'm giving this 3 stars because of the price. The work is 5 stars - if you don't care about what you pay for auto work then stop reading and go here. He does good work and is a decent guy. If you do care about money and it doesn't come out of your behind, well... I found this shop while looking for quotes to replace a VTC actuator in my engine. He quoted me $1000 which I felt is a very fair price for this - the dealer wanted double (but I don't ever do work at the dealer because they're a ripoff). I was having trouble finding anyone who even wanted to do the work but IDK why, I didn't have any problems, it was just a known issue that would have been covered under warranty if I'd have caught it some 90k miles earlier. Anyway. That was fine, got a decent price on that. BUT then I had an issue where my rear caliper was leaking brake fluid. Caliper needed to be replaced and he said I needed to do the pads too. Ok, whatever. So, one caliper, set of pads. Total: 630$. Insane? YEAH DEFINITELY. I was charged $200 for the caliper. I've done my own brakes several times and my calipers are always seized. It's a known issue with my model year. So, I know what they cost. Once I return the core it's usually about $150. That's without a shop discount since I'm just a regular person. So, I was charged over retail from a shop that obviously gets a discount. I was charged about $90 for the pads. I pay, for ceramic pads, about $60. Again, charged OVER retail price. The labor was another $300 which was for maybe 2, 2 and a half hours? It takes me 2.5 hours and I'm not a mechanic, I don't do it every day, I don't have a lift or power tools. I was SO annoyed this day, I felt I overpaid so terribly. So yeah. Idk. Call and get a price first. The work is great but if you don't have any amount of money to just throw at your car problems, you probably should find a cheaper shop. Being charged over retail price for parts by a shop that gets a discount is just unreasonable."

"Took my 2015 GMC VAN to Ed he found the battery drain that the original remote start installer and dealer could not find. Had to by a new piece of equipment to figure out the problem. Very reasonable. Then I took my wife's 2004 forester for a muffler. Did not want to put a new complete exhaust system on a 17 year old car. Ed told he would try to save the exhaust pipes and just replace the muffler and he did. Very reasonable again. Great service and price."

"We own a local business in town and have used various other local shops that have been untrustworthy. We decided to try out Phoenix and Ed was absolutely fantastic! He took care of our two trucks quickly and thoroughly. We are happy to find someone who not only owns local, but lives local—his integrity is what will keep us for the long haul as we grow (and bring him more and more trucks!)"

"We have been taking our car to Phoenix Auto for a long time now. Ed can fix anything that comes up and he keeps the car running great at 180,000 miles. He takes the time to explain what is not working and why, which is appreciated. I have complete trust in him and can honestly say that when you leave the car with him, you don't have to think about anything twice."