Men's Wearhouse 165 New Jersey 17, Paramus, NJ 07652

"I had *another* amazing experience at the Men's Wearhouse in Paramus. Cherif did a superb job at finding me a lot of great outfits for my new job. I visited the store 2 years ago and he also assisted me with finding some clothes then as well, and I was very impressed that he remembered me. I was also impressed with the fantastic customer service he displayed as well as the tailors and other staff that assisted me during my time in the store."

"My trip to Men's Wearhouse in Paramus was kind of a letdown. I swung by an hour and a half before they closed, hoping to grab some jeans, but it seemed like the staff wasn't in the mood to help. There were a few reps and a manager around, but no one bothered to assist me when I needed a different size. What bugged me even more was the lack of a simple greeting during my whole time in the store. This wasn't how it went down in my previous visits, and it felt like the customer service took a nosedive. But the real kicker was at the checkout. The manager at the register looked like he’d rather be anywhere else. No friendly "Did you find everything okay?" or "Did anybody help you today?"—just a quick and indifferent checkout. And the worst was - I didn’t even get a "thank you" when he handed me the bag. This visit was a far cry from what I've experienced at Men's Wearhouse before. I'm hoping it was just a bad day for the Paramus crew. Given this, I'm thinking about checking out other Men's Wearhouse spots for the next time around."

"Excellent customer service. Great selections with experienced and professional staff, ask for Alan! I visited with my father to get new suits for a wedding. Alan started to help us out right away, being attentive to our individual styles and giving us each perfect recommendations. His genial personality made the entire experience pleasant and his knowledge of the store's options allowed me to also find Outerwear styles I loved at a great price. Highly recommend!"

"Yoel was the best! I came to pick up a suit for a wedding and he walked me through the whole process. We made some last minute adjustments, and I was out the door with not only the suit but also some short sleeve shirts which were on sale. They have a nice thing going here, with reasonable prices and knowledgeable staff."

"Poor customer service. I walked in here 2 months ago to get a fitting for wedding party tux and was completely ignored. No one greeted me, I had to stand around and walk to the back before being acknowledged by someone. The sales associate then told me he would be with me after finishing with another customer. 15min later, a couple walks in and I became invisible. I waited for 40+ minutes without any assistance while my wife and baby waited in the car. I was there to get fitted for a wedding party and was actually in the market for a new tux, but this establishment lost my business and that of anyone else that I know. I don’t typically leave reviews but this experience was a horribly unforgettable one. If you’re in the market for a suit or tux and want a better experience, I highly recommend the men’s warehouse in Union, NJ. Far better experience. If not, head to another suit and tux store where customer service is a top priority. Never going here again"