Gino's Pizzeria

"Ima just start off by saying , the pizza is good but DONT get their salads! They dont wash their romaine lettuce. This is the second time I gotten a salad from them & found a small bug on my lettuce. This time again , I decided to get a salad thinking and hoping I wouldn’t find one again! But this time the bug was ACTUALLY alive moving around on my lettuce. Gross! & not sanitary . It’s kinda ridiculous that a simple wash can just prevent all of this & people writing a bad review , like I am right now. GENOS just wash the lettuce you give out to people."

"Yikes! Today was my son’s 1st birthday party, I made an order online for 3 boxes of pepperoni pizza & wings. My sister picked up the pizza, and after she got to the house, the order was wrong. We received 3 boxes of bacon pizza instead. I called and of course I’m upset because I paid $95 on pizza & wings. The woman that answered had an extremely big attitude as if it was OUR fault that they screwed up my order. She told me I would have to come pick it up, and I said that’s not an option because I have a party going on, they would have to deliver it because it was their mistake not mines. She finally agreed to deliver it after complaining about it. Here’s the kicker, she said make sure you have the 3 incorrect boxes ready for pickup when we drop them off. I waited another 1 & 1/2 for my correct order to get here, so guess what, they only had one box waiting for them because the kids were hungry and we’ve been waiting for a long time for the food. So of course I eventually received a call from the same UNPROFESSIONAL woman, asking why I only returned 1 box instead of all three. I told her I could give her a few reasons but I’ll give her the important one, which was everyone was STARVING by now and wanted to eat something instead of nothing. She said I was being funny and that I was not allowed to order there anymore. Guess what, I could careless because the customer service was extremely unprofessional and she was beyond rude. I’ve worked in the food industry, it is extremely unsanitary to take any food back that was once delivered already, I will be taking this issue to the city because the call was recorded. & to ban someone because YOU got my order incorrect, and I had children that were hungry and needed to eat, I technically paid for that food! The corrected order should’ve been on the house, since the house jacked it up. The actual food wasn’t bad, the customer service put the nail in the coffin for me. I wouldn’t spend another dime supporting an establishment that doesn’t put their customer service as number one priority! Don’t worry, I’ll be sharing this experience with my social media followers because I am appalled to say the least."

"I ordered a turkey club on toasted rye no tomatoes (I’m allergic) and i get white bread (not even toasted) with tomatoes. My partner’s cheesesteak was also low on meat. Do yourself a favor and avoid this place."

"I am never going to give this Pizzeria my business.I purchased a turkey hogie and immediately smelled a sour Odor. I examined the meat in the sandwich and it smelled rotten.. I called the establishment and spoke with an employee about the situation. I was told that she would have to speak with the owner who was not on the premises. She said that she would call me. I never received that call. I now sit here ill from a simple turkey hogie."

"Thought this was a different place when I ordered. Portions were good but the sauce was way to spicy for me and way to much on the stuffed shells. My mistake for not saying sauce on the side. Drowned in sauce. I'll be throwing the remainder away and not cheap using door dash."