McDonald's

"Absolutely stellar service from Mateo at McDonald's! From his friendly demeanor to his lightning-fast efficiency, Mateo truly goes above and beyond to ensure every customer leaves with a smile. His dedication to providing top-notch service is evident in every interaction. Kudos to Mateo for making my McDonald's experience consistently exceptional. He's a true asset to the team and deserves all the recognition for his hard work and dedication!" Give Mateo a raise This man did beautiful work"

"If I could rate this McDonald’s a zero I would. The management skills and tone is a disgrace. The manager is very unprofessional and obviously not getting the proper training. She literally slammed the window on my husband. Hopefully customer service can contact me."

"Ordered for dine in for a family of 8. Receipt never printed and when we only received 2 items of what we ordered, went up to the front and informed them, everyone working couldn’t speak English and the only one that can, told me that without the receipt they couldn’t do anything. I asked them to print out the receipt for them to see that we are not here to get free food. Once the receipt was printed, employees started talking in Spanish and I was firm on telling them most of the items we ordered are missing. Not only the employees couldn’t speak English, they were rude and totally made a customer look stupid instead of showing empathy and apologizing for not preparing our order on time and correctly. After waiting 25 mins for the rest of the food to come and telling one of the ladies working who only spoke Spanish and only allowed me to show her on the receipt what items were missing, a few items were still missing. Was already frustrated with everything, didn’t bother reporting the other items they missed. We ate and left and will never return!!! Absolutely unprofessional!!! WORST CUSTOMER SERVICE!!! WORST EXPERIENCE EVER!!!"

"We take a breakfast this morning at this store, food is fine but when we paid the clerk took two times donations for MacDonalds foundation without ask us. they should ask before because is our money and our decision if we want to do it, so be care for, check your order before pay. Normally some employees do this in this place."

"I usually have no problem with the food once I actually get it...and that my fries are cold by time they fix the Sandwich. ••rolls eyes•• Almost a 100% of the time I ask for some type of modification to my Sandwich and the most recent example, today, it took them 3 times to get it correct. Wait times can be long, and one of the most annoying things is that when they make the mistake in the drive-thru, they tell me to pull over and then somebody comes out with a bag of food and then it's wrong again. There's a language barrier issue between the order taker and the kitchen and sometimes even the order taker. Today I had to speak to the kitchen personnel in Spanish to help them get my order right. The place is clean, and once I get the food, the quality seems to be of good standards. Today when I went, they were giving away free toys, balloons, and I got my face painted like Batman so that was fun. Supposedly that's a somewhat regular thing on Saturdays or weekends. They have a few kiosks besides human order takers."