Walgreens Pharmacy 314 Rolkin Road, Charlottesville, VA 22911

"Worst pharmacy in Charlottesville. Go elsewhere before you're screwed over. I have several medications that I CANNOT stop taking or I'll have a seizure and they NEVER fill my prescriptions in time. Don't even try automated service to get your prescriptions cause they won't get it. Instead you have to wait over 30+ minutes to get someone on the phone. This place needs to be closed down. Horrific"

"The pharmacist is highly unpleasant and unhelpful. Expect to be to wait in line for an unreasonable amount of time and then to be told that “your medicine is on the truck” even though that is obviously a blatant lie. I have had too many bad experiences at this location and will switch to Top Notch Family Pharmacy. They have far better service and even though the location is not as convenient it makes no sense to go to a place that has zero respect or concern for its customers."

"The pharmacy manager said they don't need your business. They have more customers than they can service. Was originally told prescriptions on hold for 14 days before returning to stock. Went to pick up and now it's 7 days. And it's always been 7 days according to them. Get those policies in writing if you're told something similar in the future. They Filled one Rx for a 90 day supply with three refills within a 30 day period ending in 1 month physician said it was a pharmacy error. Was kept on hold for 1 hour and 30 minutes. At start there were 4 ppl in front of me, then 3, then 2. Then zero. 15 minutes into the middle of their lunch break they pick up and hung up the phone. Nobody ever answered the call. Am moving my prescriptions to another store. Urge you to do the same."

"Great customer service but starving for help. One person working the counter, drive thru, answering phones, and filling prescriptions. She remained calm and polite but was pulled in many directions."

"Hire more staff. This Walgreens Pharmacy is the worst I've ever experienced. No one can pick up the phone and the line to wait inside is about 15-20. When I wait longer than that I just leave"