Joy Luck Puppy Oaklawn Boulevard, Hopewell, VA 23860

"Man this place sucks.Its more of a hang out than a dog grooming business.People in the back smoking and carrying on while you wait for your dog to get done.And the cut omg the cut.It was so bad I was scared to bring our dog home to my wife.I told my wife let's give this place a try because our normal groomer was booked and what a mistake.Told them to do a poodle cut and I don't know what we was given..Maybe they can cut muts hair but please do not take your pure bread dogs nowhere near this place .NEVER AGAIN"

"Joy Luck puppy told me, She was out of town and where I could get my baby a haircut.Thank you for sharing with us. God bless you and Happy new year."

"I decided to give this place a chance based off the reviews, I wish I didn’t. I left quickly because I was in a rush and wasn’t able to throughly examine the quality, my mistake. Whoever is grooming the dogs is not professionally trained. I made an appointment for my dogs, 1 haircut, and 2 baths. When I came in I spoke with the owner about EXACTLY what I wanted I told her I wanted a 4 blade all over, blend the head, with a light trim on the tail. I’ve been grooming my dog for years (trained by a professional) but recently had to stop due to nerve condition in my hands. Therefore I know exactly what I’m looking for, what I asked for was not what I received. I was told all of my dogs behaved great, however my dog that got the hair cut was choppy, uneven and a full inch longer than what I requested. Her feet were not properly trimmed and had multiple spots that weren’t even trimmed, no standard sanitary trim was done on belly or butt. My dogs head was cage dried leaving it curly and uneven, it looks like my dog was just skimmed of a few flyaways, given a bath and put in cage dryer, she sadly looks awful. My 1 dog that got a bath was fine but she’s a short coat chihuahua so it’s hard to mess that up. My other dog who received a bath was not given a blow out after I intentionally said he likes to be blown out and needs it to help with his minor shedding. If you’re looking for a place to bathe your short single coated dog this place will work for you, however if you’re wanting a professional cut definitely avoid this place."

"We gave this place a shot based on reviews but our experience was nothing like what we read. The appointment time was not met/honored...1 hour and 15 mins. after is when they finally began working on our dog. The place reaks of cigarette smoke since they smoke inside the building. We were told they give a "teacher discount" but that didn't get applied because they added a "difficult dog" fee that added that money directly back. Their idea of a difficult dog was one that was nervous and scared of their extremely loud blow dryer. Our dog is stubborn for sure (standard poodle) but not so difficult that he can't be groomed. Then we showed them a picture of the cut we wanted and we got a cut that barely took anything off and has us spending more money to get our pooch groomed somewhere else. Oh, did I mention that we were there for 3.5 hours??? Insane when we had an appointment that was not honored. Completely unsatisfied with this place and hope others get better results if they choose to go."

"I have a small Yorkie with special ears and Joy Luck Pup gets her right everytime. I admire her expertise on dog cuts and I value her opinion each time. I love bringing my pup here. The service and prices are very good."