Silver Hill at Arboretum Apartments 101 Arboretum Way, Newport News, VA 23602

"I had to put my mom in Silver Hill about a year ago now, due to some health issues. I was very weary for a while as the previous manager did not do much. She was nice, but was never really around. In May of 23, Miss Beth took over and my mom and I have never been happier. Miss Beth has been a Godsend! She is always around and available to help when anyone needs it. She actually has social functions to keep things lively. It feels like a home now! Silver Hill has become a community and we are very grateful! The new maintenance man Des, is also very kind and always makes sure that my mom is taken care of. A big shout out to Miss Beth and Des, thank you for all that you do! We love and appreciate you, more than you will ever know."

"After 3 weeks of waiting for access to a deceased family members apartment and finally getting access not only we’re we talked rudely to by the maintenance man but we were rushed to hurry and get everything out. BE CAREFUL WHO YOUR LOVED ONES PUT DOWN AS EMERGENCY CONTACT! Apparently that gives them the lawful right to allow them in there to take your parents stuff. When I finally gained access allot of my father’s belongings had already been gone through and taken. All of his electronics were removed with no clue as to where. Completely unreal. I WAS LEFT TO PICK THROUGH HIS TRASH AND WORTHLESS BELONGINGS. Everything that even meant anything to me was taken out of there including a safe of his."

"I love it here. I feel very safe. My problem is my memory and paying my rent. I can never get my password right. I mess it up myself and get all confused. I need a simple password and it would would be great but it keeps wanting me to make it longer or add number or a symbol. Sometimes my hand shakes and I hit the keyboard twice and it just messes me up. Can’t figure out what I did. Can you help me with that?"

"I been a Resident for 6 months now. I can honestly say this is the most peaceful and quiet place I have experienced. When I applied here Beth our property manager made sure the process in my move was efficient and timely to meet my needs. I appreciate her she is a great asset to Silver Hill."