Marcus Bookkeeping 120 Lebanon Road, Kingsport, TN 37663

"Deer in the headlights answers from rude receptionist"

"Very professional good work done in a timely manner. Nice greetings good manners still mean something to people like me."

"Libby is the best she treats you like family love her to death."

"Very prompt work in a friendly family atmosphere."

"I had been going to let Libby do my taxes since I got my first job when I was 17. I always thought she would do a good job and do it right. As I work and are in college I am very busy with little time to spare or ask of for at work. The last two years I have dropped them off to have them completed and both times I have had receipts or documents I turned in either not counted for or lost. This year she did not count any of my schools purchases on my taxes. I am a music major and as such I need to buy items for my instrument so I can perform music correctly. Things like oil and grease to keep things moving that need to move, song books, mutes that some pieces of music call to be used, and many other things that are not actually books but are required for me to have in my studies and profession!!!!!! She did not count any of these receipts because they were not books! She marked that I did not have a 1098-T even though I turned in the form to her so my tuition I paid was not accounted for. She didn't mark I was claiming financial hardship for being uninsured. I asked to speak with her and they said I couldn't because she was busy with someone and I said I would wait but the secretary said I could not and would have to make an appointment. I was the only one in the office at the time besides the people Libby was seeing. She has cheated me out of almost $1,000 more dollars that i would have been eligible to get back from my school expenses with everything she left off. Her fee is no more else than any other place but has gone up every year for the last three years on me $10 each year. It was $60 this year which currently is a weeks paycheck for me. If you go to her DO NOT drop your taxes off to have them filled out. Sit there with her and make sure she fills out everything she is supposed to fill out. I however, will be doing my taxes myself through H&R block online which is free and has all the forms I need."