Best Western Wilderness Trail Inn

"Beds are tiny and uncomfortable with no real blankets and housekeeping are thieves and management doesn’t care. Housekeeping went through my 17 year old grandsons backpack and stole his wallet and stole my 9 year old granddaughters pajamas!!!!!"

"I like to begin with the good things. The staff was friendly and accommodating and the bathroom and shower were clean. I didn’t use the pool because it was raining, but it looked nice enough. The walls were, unfortunately, paper thin and, despite multiple statements online and at check in that stated “no pets”, I could hear dogs barking in a nearby room all night. The air conditioner sounded like a freight train bustling its freight merrily through the room. We heard every single truck on the highway. The bed had the distinct sag of a piece of rejected plywood that has been on the shelf at Lowe’s for month after month, hoping that someone will take him home, despite his curvature. The best thing I can say about the pillows is that they were at one time pillows. I Don’t know what they are now. The floor has a sandy grit to it, as if Thoreau himself had been scrubbing them with the sand from his Walden Pond beach. The lamps by the bed could not be coaxed into operation. The shower had no temperature indicators but trial and error discovered that LEFT is the direction for warmer water. The water pressure is good though. When turned up all the way, the shower head hits the back wall with the force of a Japanese bullet train. (You’re gonna want to turn the pressure down, mate.) Breakfast was decent, but I was crestfallen to find no tea. No earl gray. No English breakfast. Not even Lipton. The fork dispenser was jammed so guests ate their biscuits and waffles with spoons."

"First let me say staff was nice check in was smooth. But the room was dirty beds were uncomfortable. Two of the wall outlets were broken and screws missing recliner in room looked like something you would see in someone’s front yard for free.I took pictures of everything and I will definitely never stay here again."

"Not a fancy hotel but an extremely accommodating staff!!!! Spent 5 nights here without any issues. Hotel was quiet despite being near the highway, some semi trucks did use the jake brake a bit, but not too disturbing. Parking lot was well lit. The cleaning crews did a good job keeping rooms replenished and kept up. The desk attendants were very approachable, accommodating and professional. The complimentary breakfast was filling and plentiful but could use a little more fruit. All in all, the people make the place and I would stay here again."

"We checked in around 11pm. The parking lot was clean (even though it was dark). The line smelled nice & James was the night clerk. He was extremely nice & welcoming. His shift ends @ 7am. Breakfast is from 6am-10am. They have scrambled eggs, finger sausages, cereal, biscuits, hard boiled eggs, toast, danish, grain bars, gravy, Apple & orange juice, a waffle maker, coffee etc. The young lady who came in when James left is also super nice. Our room has a super small toilet. Beds feel like large dish sponges on top of hospital gurney, but we all sleep decently. The TV had a clear picture. We watched ridiculousness right before we fell asleep. The AC blows cold if you are patient to let it do its job. Our room had a mini fridge & microwave. The tub didn’t drain very fast, but it did drain."