Walmart Pharmacy

"Working from a doctors office, we put our patients first. Our patient contacted us stating that Walmart informed them that "they never heard or received anything from our office." We faxed the prescription as well as called them. As the doctor requested, I called to follow up and spoke with June. June seemed confused and asked me questions then right in the middle of speaking to me, she started talking to a coworker. All I heard from the person in the background was "June we have it. We already have it." And June rudely hung up on me. After 7 mins, I called back to follow up and someone else answered and cut me off as I was giving me initial greeting of who I am and where I was calling from to say "yes. We have everything." Taken a back I replied to her that I was speaking with June and the call dropped (being polite while knowing I was hung up on.) And since June didn't call us back, I wanted to follow up. I was told again they had everything needed and rudely ended the conversation. This has been noted for our clients' sake. We put our patients first and will always seek pharmacies who do the same. You should be ashamed of how unprofessional and rude your employees are! You are there to serve and help patients, if you lack bed side manner or can't be polite then you're in the wrong profession."

"This absolutely the worse pharmacy I have every used!!! They are always out of medications, tell you different things on the phone vs in person, never refill an order on time, rude to customers 90% of the time, and seem to never care someone is waiting while they ignore you. Everyone that works there seems very passive aggressive! There are many other alternatives, I recommend to stay far away."

"Had the worst customer service experience today at the College Drive Pharmacy. And older staff in the drop off section told me to wait 30 minutes for my mother’s prescription to transfer from Downtown Suffolk to College Drive. Came back after 40 minutes and the same lady told me that they have not transferred anything yet. So I called the Downtown pharmacy and told me that nobody called them. Additionally, she said that she just needs to type it in to the computer. Instead of apologizing, the lady gave me an attitude and told me to wait for another 20 minutes. So frustrating when you know that someone drop the ball and would not even admit it."

"Went to pick up my mother in law's Rx; no one in line, no one waiting, 4 staff members working. Took more than ten minutes for someone to help me... and that was a 5th person who came from outside of the pharmacy. No mention of my wait, not even a "have a nice day" afterward... unless you count mine to the person who's finally helped me. Too many other options to settle for this poor service."

"The Pharmacy staff is always polite and works with me to get my prescriptions filled as soon as I need them. I've been very happy with their customer service, pharmaceutical knowledge, availability, hours, and prices. I also love the text notifications when something is ready to be picked up or due to be refilled. It's a great system. Their hours are also perfect for a variety of different schedules. I'd recommend this Pharmacy to everyone."