Fidelity Investments

"Worked with a great planner. Time will tell but so far I am very pleased."

"Very disappointed in Fidelity Investments at Short Pump. I waited for the scheduled call for my phone appointment, and never received anything."

"Back in those pre-pandemic days, I used to come here to deposit checks in person. Now I know I could have used the app but let’s face it, the app can’t give you coffee, chocolates, or bottled water. I hope one day to return to market-related banter here and a staff so professional and courteous they don’t bat an eye as I dip out a huge handful of chocolates!"

"Refused to print a simple form for me, even after I explained that I did not own a printer. Not helpful, not friendly. The manager there was extremely rude. He spoke to me aggressively, though I wasn't being confrontational. I felt belittled and bullied. Maybe he just speaks to all women that way. I wouldn't recommend going here."

"I have been in a few times in the last month and have had three people help me. Every time I've gone in I have been very happy with the help provided- friendly and effective. Also, the Hershey's nuggets and the coffee machine are great!"