Atlantic Union Bank 8983 Staples Mill Road, Henrico, VA 23228

"Justin Peck was professional and a great ambassador for the bank. Thank you."

"The staff is new everytime I go in there. They are lacking in proper training. Totally disgusted with this bank. It used to be a great bank to deal with but not anymore. A simple transaction today was to draw money out of my checking account . Couldn't even handle that . The bank Manager had to come to their aid . Very sad. I got angry an lost my temper after being at the window for 30 minutes."

"This place used to be pretty good, now most of the tellers seem to have little knowledge on how to do simple basic banking and just say "don't know how to do that " though other tellers with this bank have often helped me with the same service. They stopped answering the phone and don't return calls on the voicemail they set up."

"Very disappointed in this bank. Yes I have overdraft a few times but I always put money in by transferring money over. I have overdraft protection for what I do not know. It doesn't make any sense. I have asked what is the overdraft fee goes to and no one is able to tell me. This is ridiculous. You can overdraft your account for a penny and they hit you with a overdraft fee of 36.00 dollars. The one lady I talked to was very rude and pushed me off the phone. That's fine I rather deal with someone else on banking. These banks lately are crook's"

"I'll drive to this branch from half way across Richmond, just because of how great the customer service is here. As a small business owner, my banking needs change on a regular basis, and often times I have questions about whats best for me. Roman was able to help me make my wire transfers more efficient and showed me some things I could do with my property management accounts that I never knew i could do -- saving me HOURS of time. Highly recommend Roman for your business/personal banking needs."