Nelson Kelley: Allstate Insurance

"My wife and I have had All-State for over 40 years and have always been happy with their excellent service and responses when we've had questions or insurance issues requiring attention."

"THIS GROUP IS THE MOST PROFESSIONAL AND COURTEOUS FOLKS THAT I HAVE WORKED WITH. MY AGENT IS ALWAYS MAKING SURE THAT I UNDERSTAND WHAT IS NEEDED AND GIVES ME HEADS UP. I JUST REPLACED THE ROOF ON MY RENTAL PROPERTY BECAUSE SHE GAVE ME PLENTY OF NOTICE THAT IT WOULD BE IN MY BEST INTEREST TO REPLACE IT."

"Nelson Kelly and staff are very accommodating. They return all calls and can help you accomplish all insurance needs. We need more local businesses like this. Nelson and Elliot... you're the best!"

"I have been with Nelson Kelley / Allstate for 16 years, pay 6 months in advance, have multiple policies, don't think I've ever filed a claim etc. My life is busy and complicated. Somehow I missed the e-mails (2, one that said renewal documents and another that said it was a bill) about my auto policy being due and I never opened the 1 letter about this until it was too late. It's my bad, but the fact that there's no way for me to reinstate my insurance, and that I didn't get another e-mail on this or a phone call is just unacceptable. A long time ago I felt like this business cared about my business, not the case anymore. I'm moving my homeowners policy elsewhere today to match my auto. Really disappointed in the service here."

"While I would say, I have a great rapport with Catherine, whose always courteous, and helpful in anyway she can, I feel my rate is too high. I’ve been reviewed, a few times, and cannot seem to get a reasonably inexpensive rate. Other than my rate rant, it’s a great company. I’d recommend anyone in search give Catherine a call, or stop by to see her."