Quality Inn 136 Ambrose Lane, Princeton, WV 24740

"They stole my money. I rented a room for a family down on there luck and had no place to go as I live 2hrs from the location I booked on priceline. They turned a family away that I booked for and canceled my reservation because they were considered locals although they were homeless. They turned a family with 2 kids away in the cold to sleep in their car. Then they kept my money. BTW your phones don't work so I guess that's on purpose too. I don't recommend this place to anyone. When priceline contacted them they still wouldn't refund so I consider this place thieves. Never again. I don't leave bad reviews ever so this tells you I'm angry."

"I stayed at this hotel this past Thanksgiving night and two nights after that. I was sharing a room with a friend and when we checked in we told them to put half on his card and half on mine. The clerk mistakenly put the whole bill on mine and did the same to his. We paid double. When we realized it and contacted them they said it would be taken care of but after six calls I have given up. That is just plain dishonesty."

"I have been staying at the Quality Inn for 2 weeks and have enjoyed everything about the motel. Very clean and comfortable. The Assistant General Manaer, Tia, is always ready to meet the needs of every guest with a warm, smile and friendly personality. She is very professional. She is willing to accomadate the needs of every guest to.. She has made sure I have everything I need. She works hard to make sure the whole motel experience is warm and inviting to the guests! The staff here is great. It is quiet and peaceful. The breakfast is great!! Always fresh and hot!! Pet friendly and welcomes animals. Bed is comfortable and clean. Nice, clean rooms. They go above and beyond to help the guests feel right at home. Plenty of parking is available. I love it here!!"

"Wonderful staff, terrible rooms. Broken lock to get access to building, so unsafe. Room was broken in to and secondary room was open when we arrived. Excessively undermaintained bathroom, disgusting and creepy. I'm thinking Holiday Inn Express across the street is worth the added expense maybe."

"Front desk very polite, good bed. No soap nor shampoo in my room, and the tub was full of soapy hairy water. TV no work. Breakfast was a majorly lacking, still 2.5 hrs left of breakfast to be served but out of just about everything. So good sleep, but no shower nor decent breakfast. Avoid unless you’re about to fall asleep at the wheel."