JCPenney Salon

"I have very fine, thin hair & explained exactly what I wanted. Previous hairdresser that I had before had retired. The new hairdresser did exactly as I asked, so I was pleased. But I was pretty shocked when my bill was $50. It sure went up in a years time. Shampoo, cut, blowdry & I don't have much hair, so it took about 1/2 hour. $50 PLUS tip. I didn't say anything to hairdresser about the price, but I was very shocked. I would like to continue going there, but have to really think about it with a $60 bill (included tip) for shampoo, cut, blowdry on my hair which is very thin/not much there."

"Best salon I have been too. Debbie Paxson did a phenomenal job on my perm. I have super long hair and she was gentle, timely and did a wonderful job on my hair. I have had loads of compliments and plan to be back again. Thank you."

"My first time visiting. Good haircut and was seen as a walk-in fairly quickly. My biggest qualm was that they wouldn't take the coupon that had been handed to me in front of the very same salon a few weeks before when I was shopping at JCPenny. I probably won't go back because without the coupon the prices from local establishments are more affordable."

"The absolute worst haircut I have ever received in my life. When I first sat in the chair I was trying to explain what I wanted. I could tell the girl wasn't paying one bit of attention to what i was saying. She pinned up part of my hair in the back, dampened it and began cutting. I was turned away from the mirror so I couldn't see what she was doing. The phone rang and she left me to answer the phone. She was gone quite a while as she also had to ring up other customers purchasing products. She came back, dampened my hair again in the same spot and began cutting again. She then left again to wait on customers, answer the phones and book appointments. This time she was gone even longer. She dampened my hair for the third time in the same spot and began cutting for a third time. At this point after cutting three different times in the back she asked "what kind of cut did you want?" I was floored. Shouldn't that have been clear BEFORE she started cutting? I again told her what I wanted, She turned me toward the mirror and I could already tell she had not done what I asked. Then, as she's cutting away her daughter comes in and they are carrying on an entire conversation while the beautician is snipping away on my hair yet turned sideways talking to her daughter not even looking at what she was cutting on me! When she finished talking to her daughter she starts talking to a young boy that was with her daughter and still not paying attention to what she is cutting. Maybe I'm wrong but shouldnt a beautician be at least looking in the general direction of the head she is actively cutting on, or at least stop cutting when shes looking away from you? I had originally asked for bangs but told her to skip the bangs and just finish the back and sides. I now have the most chopped up, uneven mess I've ever seen. One side is almost 2 inches longer than the other. One side is layered (did not ask for layers), the other side isn't. What. A. Mess. I think I could have done a better job if I had cut it myself while blindfolded and wearing mittens. I will NEVER go there again."

"HORRIBLE JOB I asked for split ends off and she cut 2 and a half inches. Without me even knowing, now, I'm stuck with horrible short hair vs the hair I was trying to grow out for the summer. Lady next to me also not satisfied with the treatment of her hair while getting it colored. Terrible price for terrible quality. Completely unsatisfied and will never be going back again. I paid over 20 dollars to get a "trim" Would rather go and get my hair cut at Walmart."