Salon Eleven llc

"I wish I could put ZERO STARS…The man that does retwist and style was very bad, he claimed that he knows how to do locs but he doesn’t, I went there just to test out his skills because he claims he is good and the person that does my locs was out of town. A woman would have done a better job 100%, I don’t like the look and I will never come back… dude should be fired for the monstrosity he did to my hair..he did not even twist the loc to the right he went to the left and he didn’t even lay my locs down with anything he just let them stick out and look crazy I paid $82 for a bad job but I guess the price speaks for itself. WORST EXPERIENCE!"

"READ YOU WILL NOT REGRET IT. IN NO WAY DOES THIS REVIEW PERTAIN TO THE WHOLE SALON 11 STAFF BUT ONLY 1 INDIVIDUAL. Number 1 thing to know is that I DID NOT get the hair I requested, NOT EVEN CLOSE. On top of that April worked VERY SLOW and dragged out for approximately 8 hours. I have about 12 inches of very thinning hair. I researched and found that people spend the same amount of time on very thick 30 inch long hair WITH BETTER RESULTS. Then there is the matter of lack of transparency when it comes to what to expect and when it comes to pricing. She never told me what to expect or what other outcomes I could possibly get which lead me to believe that I would get what I requested. During the whole process I was turned away from the mirror so I couldn't even see what she was doing. As for pricing, pricing was never communicated before hand. Now I understand why the hours and the foiling were dragged out, she charged by the hour. I was charged more for my short, thinning hair than others have been at other salons for longer and thicker hair. After the job was done she told me the price, I felt trapped and tricked. Yes, I should have asked before but I never imagined that there would be deception in a "professional" setting. After the exorbitant charge a tip was prompted making you feel obliged to pay that also. The only reason I chose her was because she was recommended to me by someone close, however, I WILL NEVER RECOMMEND HER not even to my enemy. UPDATE: 5 days later... It appears that my hair is all burned and is breaking off... And the strands that are left have turned olive greenish, yellow, and orange."

"Val took care of my dreads for 7 years from infancy to maturity, and she is always on point. Color, cut, style-- you name it, she handled it!!"

"Dwight done an amazing job braiding my 6 year olds hair. Great salon."

"Mrs. Valerie Sampson is one of the nicest people I have met in my life. She believed in me when no one else did, gave me a chance to make her a website, and supported me on my journey. I can never forget her or the staff at the shop. The atmosphere is calm, welcoming and filled with good vibes. The amount of respect I have for this shop is incomparable."