Affordable and Dependable Auto Service, LLC

"I'm from Hampton Roads and was in Roanoke visiting my daughter. Unfortunately, I had several issues at home and had to leave my vehicle with Charles and his crew. In sum, they kept me informed, ensured the issue was fixed, and treated me as a friend. If I'm in Roanoke again and have car problems, I'll be taking my car to Charles!"

"Affordable and Dependable Auto Services is a family business that gives excellent, professional, extremely knowledgeable expertise. I have trusted & used them for various services and can always count on a job done right, & with friendly customer service. Prices are fair & reasonable. I appreciate & applaud such an outstanding business."

"Had my vehicle towed to their shop because of no start issues. I asked them to replace my starter with the one I had because that's what I initially thought it was. After the new starter didn't fix it, they started diagnostics to find out my issue. Come to find out it was in a replacement battery terminal I used one month after buying truck. They kept me informed as they worked on it and eventually repaired. Thank you Charles and your guys who worked on it for getting truck up and going."

"Took my vehicle for diagnostics that was under a service warranty from another shop to Charles to see why check engine light and traction control light was on. As everything I had researched stated something with timing, but the shop who had previously done the work and warranted their work whom also has nationwide towing wanted to charge me $500 to tow it from Roanoke to Blacksburg then wanted to charge me a ridiculous diagnostics fee or gave me the option to pay out of pocket and take it locally somewhere and stated if it proved to be their work they would reimburse that fee (haha that turned out to be a joke) . Chose A&D and not disappointed that I did after chasing wires to get a good connection, Charles confirmed my suspicions, so glad I took it to him. The previous shop finally picked the vehicle up from him and took literally over 4 weeks to fix it. Charles had it no time before he figured out the problem."

"By far the best customer service. I called about a bolt i needed off to fix a part on my car. They told me to bring it on in. When i pulled it they were extremely busy and the worker stopped for a moment to help me out! Not even charging a buck he offered to finish the job i started to ensure it was done right. If your looking for quality work by people who really care I definitely recommend checking them out!"