Samsung Auto Care

"I would not recommend for anyone to go to this place for a state inspection. I’ve taken my car for inspection in Virginia without issues for 3 consecutive years. Then, I take my same car to this shop and the inspector is suddenly telling me I need to go to a tint shop to get the tint in my rear window “cut out” around my brake light. He says “this is a new law that is being enforced.” Yet, when I read through the Virginia motor vehicle safety manual - there is only a vague requirement saying that the brake light cannot be “obstructed” and that law hasn’t been updated since May 2021 (page 85)… so it is not new as he stated. I’ve somehow passed two state inspections with this law in place so I wonder why it’s suddenly now an issue. My center brake light is far from obstructed as you can clearly see the brake light in broad daylight. I have the same tint that came with the car from the dealership when it was bought new in 2015. It is not excessive tint and well within the legal limits. Also - he told me that I could simply get that section of the tint cut out around the brake light but no tint shops around here do that. I would need to get it completely removed and reapplied. I was quoted anywhere between $100-350 to get the tint completely removed. And it would be another $100-350 to get it reapplied with the cutout. I called the state trooper and he said it isn’t quite something he can override because unfortunately there are “grey areas in the inspection manual that are up to the inspectors discretion.” I proceeded to go to another inspection station nearby and they told me that is never something they’d fail someone for so I will be taking my business there for now on. I tried to explain this to the shop owners several times and they were not receptive to me. I would not recommend for anyone to get an inspection here unless you want to waste your hard earned money. I recommend getting an inspection elsewhere, do your research, and never hesitate to get a second opinion - it might save you a few hundred bucks."

"Be aware that this shop is very popular so you may need to wait. But it's worth to wait. They do not recommend or encourage to buy unnecessary services. I'll return to this shop again and again. FYI, the shop owner said that they are quite busy on Monday and Friday."

"Extremely knowledgeable mechanics and honest ! They recommend only what you need and is extremely affordable and fantastic work!"

"This is the most honest, trustworthy and kind auto shop, ever. Price is very fair, but you can be confident that they won’t try to make you spend money on things that you don’t need. I’ve referred many friends to this shop and they all love this place."

"Highly recommend this place! Our friends introduced us to this place and we have only had positive experiences with our two cars. The staff are very friendly, the mechanics are efficient and tells us exactly what we need to fix and what things are optional."