Kroger Marketplace

"Absolutely pathetic. You need to take the day off to shop here because they don't hire enough staff to staff the registers. Manager Rick was no help, and the person who answered the phone wouldn't even transfer the call to a manager. Don't waste your time here."

"The customer service at this location is OUTSTANDING. Rick is an amazing manager and delegator. I was confused on where to return my glass milk jugs - He took them to customer service for me and brought back my credits All while handling other issues and even bagged my groceries at the self check out. Yall are lucky to have him! He made made my checkout so smooth I felt like a famous person! Incredible"

"There are never any cashier lines open, only self checkout. Every time I go, the employees are so ridiculously rude that I’ve since opted to shop elsewhere. Customers haven’t received formal training in checkout; things happen and questions are totally reasonable. Yet, every time I have a question or need help, I feel I’ve annoyed them. Sometimes my interactions are even followed by an eye roll which is absurd. Most people are not used to this level of customer service. Otherwise, they seem to have a great selection. Too overpriced and poor customer service service to purchase from again ."

"I must express my sincere appreciation for the outstanding service I received, particularly from Mrs. Nadia. Upon her recommendation, I decided to try the hot wings, and I must say, they were absolutely fantastic! The flavor was exceptional, and it exceeded my expectations. Not only were the hot wings a delightful surprise, but the roast beef and cheese I purchased were also of the highest quality. It's evident that your store takes great pride in offering top-notch products to its customers. The attention to detail and commitment to excellence did not go unnoticed. I'd like to extend a special thank you to Mrs. Nadia, whose friendly and helpful demeanor made my shopping experience even more enjoyable. Her recommendations were spot-on, and it's clear that she is genuinely passionate about ensuring customers have a positive experience. I am so pleased with my overall visit that I can't help but share my positive experience with friends and coworkers. Mrs. Nadia's exceptional service, combined with the delicious food offerings, has left a lasting impression on me. I will wholeheartedly encourage others to shop at your store, confident that they will receive the same level of quality and service that I did. Thank you again to Mrs. Nadia and the entire staff for creating such a wonderful shopping environment. I look forward to my next visit and exploring more of the delicious offerings your store has to offer."