CVS

"Please do not use this CVS. THEY WILL NOT FILL YOUR PRESCRIPTIONS UNLESS YOU CALL THE "CHECK ON THE STATUS OF YOUR PRESCRIPTION" AND SPEAK DIRECTLY WITH A HUMAN. This is one of the few places I've ever been that has consistently disappointing service. They are very under staffed. And the employees range from nice to dangerously aggressive. I had a staff member delay my refill because I asked a question. I've worked for years in the service industry and have deep respect for employees dealing with the public. I feel genuinely sorry for the employees of this store."

"I stopped using CVS over a decade ago because their pharmacy staff was lax and there were always problems getting things covered that didn't happen at other pharmacies. Had an emergency on vacation and had an epipen called in. Because they use a weird brand instead of the one EVERY other major pharmacy uses, it was an hour long nightmare of calls bw them and bcbs and me before i finally got news the pen was approved for 4.5x my normal copay. Then it took them 30 minutes to print a label and put it on an epipen box."

"Do not waste your time at this pharmacy. It is awful. The staff is miserable. My auto refills are never ready. I have to call them and get through the prompts only to sit on hold for 15 mins and get hung up on. When I finally get a staff member they are obviously annoyed and act rude. I was waiting on an auto refill for my son. They still didn't have it a week later but the real kicker was when the lady asked me why I waited so long to refill it!!! Like it was MY fault they can't get their act together."

"Don't waste your time here, highly rec. going to Barterbrook instead. Pharmacist was extremely rude when I called to clarify a prescription for a patient. Was told exactly "I could finish it up if I could get off the phone with you." The phone call was under 2 minutes. As if my clarification was delaying Jenny from doing her job. I work with a lot of Pharmacies in the area and have NEVER been spoken to like this by anyone. At the end of the day, my focus is my patients. I know everywhere is short staffed and it can make things difficult but it is never okay to speak to someone like that who was reaching out on the behalf of a patient. We will send our clients to the one on Barterbrook from now on."

"I would give them zero stars if I could. I consistently have to fight to get my prescriptions - waiting sometimes almost a week between the time it was submitted and pushed to "in process" and the time I call them to ask them to get it expedited so I don't run out of pills. Today really got me, though. I waited in line over ten minutes for a pickup to get up to the window and it was gated shut. I know they close for the half hour each day so I made sure to give myself plenty time to get there and get in line. I'm pretty sure they told the person in front of me to wait to pull away so they could close the gate. There was no one behind me and I had prepaid. What a joke."