Pizza Hut

"I ordered a pizza online from them for around $35. They use doordash for delivery, and I was getting text message updates about my pizza. I got a message that the driver couldn't find my apartment location, and I was given a number to call, and the message said that it belonged to the doordasher. I called 2x no answer. I texted, no answer. I called the store 4x no answer. I tried the dasher again call and text no answer. I called the store 3 more time before I said F it and drove to the store to explain what happened. When I got there there was another customer leaving and he had the EXACT SAME ISSUE. The ONLY reason the service gets 2 stars is because they gave us a refund without issue. Last time I ordered the app didn't save my address and it changed my delivery order to carryout. I'm absolutely done with Pizza Hut."

"Ordered twice from here since the new location opened. Once pick up once delivery. Food was perfect loaded with toppings and sauce and the bread sticks were fresh n soft n hott. The delivery driver a younger African American male was very polite and laid back and was appreciative of his generous tip. If you order delivery you gotta tip good, good service costs money. Great place."

"This was the worst pizza take-out experience we’ve ever had. We ordered online for a carry out and received an email confirmation that it would be ready at a certain time. We waited at the location for 20 extra minutes just for them to tell us that they hadn’t even started on our order. We understand that it may take extra time, but the workers were confused, disorganized, and highly unprofessional. The work place atmosphere was chaotic, and there was no sanitary precautions - no hair nets or masks. We ended up canceling our order and wasting half an hour. I feel bad for the workers who are working under such a disorganized system. Pizza Hut, please take responsibility for both your employees and customers."

"Round 2 for poor service. I'll never order from this location again. Second time I have ordered and the use Door Dash to deliver. Food is cold, and I didn't get everything I ordered. When I said something to the driver, he said that was all they gave him. After calling the store, it took 2 calls before anyone answered, and I was told that they had given it to Door Dash because they didn't have any drivers. And that there wasn't any thing they could do to get me the rest of my order. Horrible customer service, and terrible business and management at this location."

"Most of my order was amazing however.... one pizza was still frozen and doughy and not cooked. When I called to let them know the number is not to the actual store but a service. Have been holding for over 20 minutes. My family has enjoyed theirs when mine has to be special due to allergies while I can't get anyone to talk to me. Just wanted to bring this one back and get a replacement no credit no free anything just a pizza I could eat. Still on hold time now is 30.32 I have been waiting just for a little help on replacing my order. Getting to late to care cause I gave to go to bed to go to work early morning hours. Check all your food down to bottom crust before you leave store to save yourself this ridiculous waste of time and money. Guess I should have stuck with my normal pizza joint."