Subway

"Godammn this place is bussin ! Ayush is the man... really great & quick service"

"I've been there with my son and my brother in a special occasion (to be the best man at my friend's wedding in 2018). I'm from Brazil and expect to return to DC soon."

"My coworker and I received Subway gift cards from our principal and wanted to use them after getting pedicures at a nearby shop. We entered the shop at 7:55 and waited for the store associate to finish helping other people. Before she took my order, she said they were closed and complained about us coming in the store. She continued to have an attitude the entire time. She was very respectful to the teenagers ordering in front of us and took extra time to provide great customer service. She did not ask my friend for her order and started putting up the food while my sandwich was in the oven. My friend asked her several times if she could place an order and she ignored it. I finally had to tell the associate that my friend wanted to order. My friend didn’t even want a sandwich just cookies. The store associate continued to ignore her completely. My order total was 8.86 and my gift card was for 5.00. She did not want us to use the gift cards and we tried to scan them several times. I indicated that you could type in the code and she refused. Instead of asking if I wanted to use another payment method, she placed the food behind the glass with her hand guarding it and started rambling about the store being closed. I had three other cards I could have used but we just left the food because of her attitude. Another woman came in the store while we were leaving. She told that women that they were closed but offered to help her anyway and started making small talk. From the time we entered to store to the time we left, the experience was one of the worst I’ve had at a subway or similar restaurant. We had gift cards from our principal who urged us to use them soon and this store was the closest. I don’t even want to use the gift cards anymore or visit another subway. Before teaching, I worked in various customer service jobs. Nasrin’s service and attitude was completely unacceptable."

"went in with a coupon, the price rang up cheaper than the coupon, so they tried to add fake charges? they couldn't figure it out, so they cancelled the transaction & took the next two people. they tried to ring us up again, and still couldn't figure it out. when they finally figured it out, they couldn't give us our rewards because they put it as a gift card payment, so my credit card was an "invalid subway card". asked for the manager's number twice, they refused, and finally just gave us our food for free. we will not be back given their horrible customer service"

"Shockingly horrific experience. They gave us completely rotten lettuce. When we called to complain, the manager on the phone first said that it was toasted. This was obviously a lie, since we did not toast the sandwich and it had no signs of toasted bread. When we said that wasn't correct, they said it was our fault. We said that it shouldn't be our fault, and then he hung up."