McDonald's 11311 Nuckols Road, Glen Allen, VA 23059

"Could not order on the app for some reason so went through the drive thru, the front door was also locked...??? I got my order of the steak McMuffin and it was so salty I couldn't eat it. Do better, McDonalds."

"Ice machine is corroded along the side and smelled like something dead in that corner. Fries were cold. for $11.00 I should at least get fresh and hot fries."

"Ordered a simple happy meal. Forgot the extra fries. Gave an old toy. Barely could hear the employees. No receipt given."

"The two staff we interacted with (an older white lady and a young black man) were so kind and lovely to us. They went out of their way to be nice to us and gave us a few extra fries in a cup for our dogs! Such a nice thing to do and brought a smile to our faces. McD is known for being very transactional and impersonal but these guys were the opposite!"

"The lobby is open, so I went inside to order. No one was in line and halfway through my order, they switched people. Person 1 apparently entered nothing. Person 2 asked what I wanted. I asked if anything was already entered and she said, "I don't know. I just got here!" I reordered and waited a very long time for no apparent reason. Every single worker there seemed as though they are passed at life and hate their job. It was so toxic, I went and ate in my car. I got a chicken sandwich meal and a milkshake. The sandwich and fries were hot, but the sandwich was just thrown into the box with the toppings mostly off with much of it in the box- see the pictures. I regret spending my money here! It was definitely not worth over $12."