Underground Customs
829 West Chilhowie Street, Marion, VA 24354
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
Underground Customs is a premier car repair and customization shop located at 829 West Chilhowie Street in Marion, Virginia. Our skilled technicians specialize in providing top-notch services for all types of vehicles, from routine maintenance to custom modifications. With a commitment to excellence and attention to detail, we take pride in offering unparalleled customer service and expertise. Whether you're looking to upgrade your ride or simply need a tune-up, Underground Customs is your go-to destination for all your automotive needs. Visit us today and experience the difference for yourself.
Reviews
"Billy used to be a really good mechanic to me and took very good care of me the last issue I had with him I think I know I got screwed I paid thousands of dollars for him to work on my car And the person that owns it now is having to replace the exact same things so I don't think he did what he told me he did i hate it Because I trusted him"
"These guys are honest and if any problems arise they'll make it square with you even if they have to come pick you up and take you to your vehicle, had a wheel get mounted that got a little scratched but Billy is in the process of getting it fixed now"
"Underground Customs provides great service! The owner knows his stuff. I’ve taken my cars to him for years and always been satisfied."
"Will never ever ever use him again nor recommend him! Worst service ever! Had to jave a new motor put in daughters car. Kept it for 2 months. He 1st lied to the warranty company amd was paid before it was done and then lied to us and kept saying everyday will be ready next day! Then when we got it check engine light still came on when I called him amd took it back he adv he just forgot to cut light off. Then the light came on again was advised it was knock sensor he told to bring it back and he would fix it not only did he not fix it he bolted it to the alternator and knocked a piece of the mirror off. The next day it blew on the highway with 3 babies in the vehicle. Have tried to call everyday since, no answer no call back. Warranty company got same thing. No answer no call back Never ever use this man! Very dishonest amd shady!!! He should not be allowed to have a shop or to do people this way. People work very hard for what they have and when someone thinks they have the right to destroy it and not be honest they should be held accountable! Will pray that he doesn't keep doing this to people. It is now in the shop being fixed correctly! Just want to make people aware and hope it doesn't happen to them. Hopefully 1 day he will take responsibility for what he did! Very Very disappointing! And FYI u never never ever called me not even When U had the car until this was posted! Please stop with lies! U tore it up and u should take responsibility for it stop blaming others!"
"I had my car at Underground customs for repair and Billy and his team not only done the repairs but went over my car to be sure it was completely safe,, they go above and beyond their means to help with your needs,, Thank You Billy and crew"
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