Goodwill Store and Donation Center

"Two employees Matthew and Corey both went above and beyond to help us today when another goodwill turned us away. Thanks guys!"

"As a former employee this location is horrible to work for.Angie Mitchell is a unpleasant, unprofessional person, she keeps a toxic and hostile work inviroment and will "trow you under the bus" to save her own butt in a heartbeat. The district manager Jerry Parr is no help and will not get involved in any store problems he will tell you to " handle it internally ".If you do go to human resources with a problem do not get Dan Carvel,there is no confidentiality at all ever thing will get back to whomever you have a problem with. People are going to read this and say disgruntled ex employee,no not disgruntled just angry for being a hard worker and being treated like I was ,Goodwill is now only interested in money and that's all,they have forgotten what the company was started for. This has happened to others as well. February 9th 2023 ,This is to your response, I wasn't the problem your manager and district manager was.Update December 20th 2023 for the second time this year Goodwills security company has called me for the override code,I have not been there for over a year and yet I'm still listed as a contact, goes too show what type of unprofessional people run this sad company."

"For context, I suffer from cerebral palsy and use crutches. My parents and I went clothes shopping here when a group of three men started laughing at me and mocking me. They said stuff such as "Mommy, look at my big boy pants!" and "Mommy, could you zip up my big boy pants?". My father then started a fight with them and they lied to the employee stating that my father had committed an unprovoked assault on them. The manager then trespassed us and the bullies got to stay."

"The store is full of broken, overpriced garbage. I've seen employees let resellers into the back to get first dibs. If you're looking for affordable items Lynchburg Treasure Hunt is way better."

"Most of the employees befriended the handful of resellers crawling around the store and actively let them get first pick of racks and bins. I’ve gotten stopped multiple times for looking at new racks but see the local resellers flying through every single new rack that is just pushed out, getting first dibs on anything that goes into the store. Just a couple of days ago, I personally witnessed an employee bring something new out of their stock room and directly hand it to a known reseller that is there practically every day. I also saw a younger girl who is known around Lynchburg for being a reseller go to the stock room doors to let a worker, i believe his name was Mike, or something like that, know she was there so he knows to bring out some good stuff that she gets first pick of to resell. How is that allowed? Extremely unfair to all of their other customers that are looking for nice stuff for a low price because they can’t afford expensive things. I used to find a lot of good stuff at this Goodwill but haven’t in a long time because of all the unfair treatment the regular customers get at this location. It’s got to stop."