Gong Cha The Boro

"Avoid this Gong cha at all cost. The slowest service ever, waited 15 min for 2 basic milk tea drinks when no other customers are there. Usually you hear blending in Gongcha but no blending here, you can see the syrup coagulating at the bottom. Cutomer service is abysmal. No attention to sweetness, 30% sugar tasted like 130% sugar."

"I visited Gong Cha on Tuesday, 8/29, and was pleasantly surprised by the excellent customer service provided by two young boys working there. They were able to answer my questions and help me decide what to get. Their friendly demeanor and efficient service made my bubble tea experience even more enjoyable. The drinks were flavorful and refreshing, making it a delightful visit overall. (The peach lychee fruit drink with peach jelly is the drink that was recommended)"

"I used to go here all the time but stopped when I got a new job - I stopped by this past weekend and oh boy, I didn't know a drink could taste so bad. It was a strawberry shortcake smoothie type drink with oreo crumbles on it, but it was horrible tasting. The ice wasn't even blended enough, it was so watered down and disgusting. It was like water, ice, and strawberry syrup poorly blended together and then a tiny spash of milk thrown in. We took a couple sips but ended up throwing it away, it wss so gross.All of the staff was teenagers, they really need an adult or two on staff for QC because I'm almost certain they had no idea how to make the drink and just improvised. We also got a matcha milk tea, there was hardly any milk in it. Matcha milk tea is usually a light green color, this was a dark green cause it was mostly just water and matcha and maybe a tiny splash of milk. Horrible, just horrible. And it was $17 for two large drinks that were disgusting! Also, we had to input our own order at the front counter cause no one acknowledged us when we walked in."

"I really used to like the matcha smoothie! But now they leave all ice on the drink and its supposed to be well blended cause again its a smoothie.. and I add on the notes “please blend twice, don't leave pieces of ice” and they still do.. when you pay $9 for a drink you expect a good tasty drink not something bad."

"Ordered a Thai tea with boba at the store. Asked for no ice and made sure he heard me because it was not on the screen. Waited 20 minutes for my drink while watching others in front of me get their drink. My drink was sitting on the counter full of ice. I never received a receipt so I didn’t have a number. Horrible service. There was no line and I still had to wait 20 minutes for a simple drink. Avoid this place for food and drinks. They have no idea what they are doing. There is another bubble tea place right down the street that is 10 times better. Also, it was almost $9 for a simple Thai tea with boba. Probably 25% overpriced."