Dunkin'

"The traffic caused by the slow idiots who work here is RIDICULOUS! The manager is a douchebag. We drive 5 miles out of our way to route44 and it's still faster!!! Also, this location is ALWAYS out of what you want. Personally wish this location would burn to the ground!"

"Hospitality reviewer scores Updated December 1, 2023 Employee appearance 9/10 Name tags should be easily visible. Inside service 8/10 Employees: There are 5 girls and 3 guys, approximately age 16 to 40, who provide a welcoming experience with service that would make you want to return even if your order was not 100% correct. All employees must be consistent in pleasantly greeting customers. Employees identified by name, providing consistent service and hospitality: Anthony R. (morning), Diana and Tony (afternoon/evening). Drive through service 8/10 Employees are mostly pleasant, some will only tell you the price without much personality. Orders are mostly accurate. Wait time is tolerable when busy. If you are on your way to work or an important meeting, you may only care about your order being correct. Food quality 8/10 Temperature or texture is mostly consistent. Hash browns are usually crispy and not stuck together. Cheese on all hot sandwiches should be melted. Ambiance of the restaurant 8/10 Tables, chairs, and floor are mostly clean. Counter could be cleaned more often. Outside area 8/10 Mostly clean. Hours consistency 9/10 Business should be consistent with inside and drive through opening and closing times. Overall hospitality rating for this business 8/10 Notes: Most customers will return if an order is not prepared exactly as specified if the service was sincere. Other customers, mostly commuters, care more about getting their food and beverages fast and accurate with little regard for level of service provided. However, these customers are more likely to not return if orders are not accurate, as they often do not have time to return and have the order corrected. Most repeat and referred customers start with great interaction with employees that makes customers happy and feel welcome. While order accuracy is important, a good overall experience will be remembered."

"I don't believe "atmosphere " changes much from one Dunkin to another and tbh, I mostly do drive thru. I still give them 5 stars in that category because they are pleasant and accommodating beyond what they got rated for under service."

"Window drive-up clerk was excellent. Very helpful and friendly. A great experience."

"The manger at this dunkin who was a young girl was absolutely awful and should be demoted to washing the dishes and scrubbing the floors she was an idiot i ordered a simple plain bagel with butter and got a awful bagel with a bottle of cream cheese on it i had to go all the way back from my house and simply asked for a refund for the bagel and my coffee that got warm and she wouldn’t let me get both made me chose between both instead of arguing more i chose the refund and left with no food she made me another coffee and only let me keep it because she made it already i threw it in the trash infront of her because i wanted a bagel with it. i went to the 39A putnam pike johnston ri dunkin and a real manger named Gina who had a brain helped me with no questions asked she is a real true example of a manager. whoever made the bagel is also a idiot and should be washing the toilets."