Starbucks

"This starbucks level of customer service is horrendous! My last 3 stops here have been horrible and I will never go back. The quality of employees is the issue. They couldn’t care less about the service they’re delivering. I wouldn’t recommend anyone going there."

"Love my venti iced salted caramel cold brew and the gouda, bacon and egg sandwich. The staff is extremely friendly and helpful even under such a customer demanding job when you have in person order with app orders coming from inside the store and drive thru. Keep up the excellent service and great tasting products!!!!"

"I've never been to to a more disorganized, less empathetic, and quite frankly unprofessional Starbucks. I went for a simple shaken espresso. First and foremost there was a line in the store that was very long as well as one wrapped around the building for drive through. I already mentally prepared myself for waiting; which is understandable with the coming holiday weekend. Walking in there was already a dissatisfied customer when I first walked in and the employee Olivia could only give her excuse after excuse as to why she couldn't please her needs, whatever they may be. Then there was issues with who would be taking orders at the register. Luckily an Alex stepped in to take initiative. Then while waiting Olivia came out to I'm assuming assess the situation that was a mess. All she stated is that, "We should all have patience." After over 5-7 customers were waiting around for over 10 minutes for multiple items. I understand patience but prior to that statement a bit of empathy to your customers could have gone a long way and possibly prevented this review. For myself after seeing everyone that received there order before me and after me I asked where my drink is or if it was in the system and she decided to jump in and say, "Oh we found your order." I'm sorry but if I'm working in food services and customer services and you see that someone has been waiting for close to 20 minutes you would be aware enough to ask, "Are you waiting for something? Or did we miss something and apologize." But no surprise here; nothing, she passed the buck and had yet again Alex do the job she easily could have assessed, taken initiative and possibly rectified the situation. It's truly a shame that this Starbucks has gone down in service and I would rather go out of my way to go to Brewed or anywhere else any longer."

"I sent my husband to asked for a venti green tea iced latte and they do this to me. It’s almost 6 bucks and I can’t get my drink to the rim ?? So sloppy. I love Starbucks but come on ??"

"The best thing about this place is that it is here. A large corporation that tries it's okayest to treat it's employees right and make sustainable impacts on the world, this Starbucks is very present. As a customer, the employees get the job done! You can see the teamwork that is fostered as they take on the day's work. Your politeness and patience as a customer can do a lot in helping them get their job done. Feel free to call their corporate offices and ask them to do more for the average worker, though!"