Guthrie Lourdes Hospital - Cardiac Rehabilitation

"My Mom wanted to be treated at Lourdes Hospital but they Failed her. I don't have any good words, at this time, to say. I'm still so upset with the care she received especially in the last moments of her life in the ICU. I pray that Lourdes will start living by their Mission Statement-"we commit ourselves to serving all persons, special attention, spiritually centered, sustains and improves the health of individuals, compassionate." My Mom was a beautiful person and deserved to be treated better! Lourdes Mission Statement: "Rooted in the loving ministry of Jesus as healer, we commit ourselves to serving all persons with special attention to those who are poor and vulnerable. Our Catholic health ministry is dedicated to spiritually centered, holistic care which sustains and improves the health of individuals and communities. We are advocates for a compassionate and just society through our actions and our words"

"Very rude to visitors and no compassion forpatint.My Patient is very young to have gone through everything she has had to deal with. I called do to uncaring nurses.That night she went through a 9 hour sergery.Now to find out one day after that suppose to be in good hands and she's not. If a family member could be there we would take care of her.Dr is good, nurses got there license out of a cracker jack box Volunteers are on a authority kick, can't just get someone off street and think they will be caring."

"Horrible place. My son who is 2 fell and gashed his face open..fast track to ER and waited for 4hrs before anything. What sickos would let a 2 year old bleed out of his face in an ER that long?! Very unprofessional. Even Binghamton General isn't that bad. Should've known better. Family has had problems in the past with them."

"My Son had a injury in December, a door shut on his finger and cut the tip off. He rushed to Lourdes hospital bringing the finger tip with him to hopefully have it reattached. He was sent through the fast track, the Nurse Practitioner said that she talked to the hand surgeon on the phone and he made the decision not reattach the finger tip with out seeing him. I asked her to please call a plastic surgeon in and she said she would not that I could call next day if I wanted. She said that typically they do not reattach fingers as she brushed me off and walked away from me. I wish that I had immediately had gone to another hospital that would have helped us instead being in shock I accepted this decision thinking that Lourdes was acting in our best interest. We followed the Nurse Practitioners directions and went to the hand surgeon the following day. He cut the finger down to the knuckle saying that was the best he could do for my son. Since then I have spoke to people under the same circumstances that have had positive out comes. Apparently Lourdes works with a different standard than the other hospitals in the area. My son is a avid sports player, he works with his hands and now due to the negligence of Lourdes Hospital he will struggle with this for the rest of his life"

"The fact that we waited longer to be discharged then anything else. I really was not happy with the quality of care the doctor didn't seem very interested in her job and she left use waiting over an hour to be discharged from the hospital. The ER at Lourdes is one of the WORST places I've been too. Everything's a waiting game and when you have to ask the front desk over and over away when can I leave after being treated it's pretty inconvenient and wrong. Overall bad experience!"